Asklo AI Assistant | FAQs, Q&A

Had really high hopes for this app because the concept was honestly perfect for my store. Installation was advertised as simple with a one click setup, so I installed it expecting a smooth process. Instead, I immediately ran into errors and issues getting it to work properly on my website.

I contacted support and waited around an hour before hearing back. They investigated and eventually told me the issue was caused by some custom code on my store, meaning their installer could not locate the correct snippet automatically. Fair enough, these things happen. The problem was what came next.

I was then told I would need to complete the installation manually myself. They provided very comprehensive instructions, but for anyone who is not a developer they were extremely confusing and intimidating. I explained that I did not want to break anything on my live store and politely asked if they could help me with the manual installation process.

The response was basically: sorry, because this requires manual work, it is your responsibility.

Another support agent later joined the chat and said they would check with their team and get back to me. Then they instantly went offline and have now been offline for over 6 hours with no follow up at all.

That was the most frustrating part. I did not expect free custom development, I just needed some guidance and reassurance installing their own app safely. Instead, I felt completely abandoned as a new customer.

Honestly, it ended up being a blessing in disguise because I found another very similar app afterwards that actually helped me through the installation issues properly.

The app idea itself is great, but the support experience completely ruined it for me.

Asklo AI Assistant has completely exceeded my expectations! From the moment we integrated it, we were impressed by its seamless functionality and the incredible support provided by their team.

Effortless Integration: Integrating Asklo was a breeze! It slipped right into our existing systems without a hitch, making setup quick and painless.

Above-and-Beyond Support: The support team deserves a standing ovation! Danish, our team manager, has been phenomenal. He's incredibly responsive and truly listens to our feedback. We've been amazed to see our suggestions actually implemented, making Asklo even better over time.

Empowered Customers: Asklo's AI-powered FAQs and Q&A have been a game-changer for our customers. They can now quickly find the answers they need, which has not only improved their experience but also freed up our support team to focus on more complex issues.

Final Verdict:

Asklo AI Assistant is a must-have for any business looking to elevate its customer support and provide a top-notch user experience. Its seamless integration, combined with a dedicated and responsive support team, makes it a shining star in the world of AI assistants. Highly recommended!

So far I'm quite happy with Asklo on my store. I've tried several different apps for FAQs over the past week and Asklo's Live FAQ is simply the best. I ran in to some issue with my theme, but thankfully for Danish from support team who resolved it in a few minutes. It has been so easy and quick to set up.