AskNest: AI Chatbot & FAQ Bot
- Pricing
-
Free plan available
- Rating
- 5.0 (1)
- Developer
- Ecommerce Storez
Featured images gallery
Give shoppers instant answers in their language using your FAQs, policies, and product catalog.
AskNest AI is a multilingual storefront assistant that answers shopper questions using saved FAQs, Shopify policy pages, and a synced product catalog. Choose a fixed reply language or automatic shopper-language detection on eligible plans. Customer-facing replies and widget labels support English, German, French, Spanish, Italian, Dutch, and Brazilian Portuguese. AskNest can also recommend relevant products and best sellers while preserving product names, prices, links, and emails.
- Reply in English, German, French, Spanish, Italian, Dutch, or Portuguese.
- Choose a reply language or enable automatic detection.
- Use FAQs, Shopify policies, and product data as answer sources.
- Recommend relevant products and best sellers from your catalog.
- Track AI replies and recent shopper questions from the dashboard.
Languages
English
Works with
- Shopify Admin
- OpenAI
Categories
Real-time messaging
Automated responses
Customization
Pricing
Choose the plan that best fits your business.
Free
Free
Features
- 50 AI replies each month
- AI replies in your selected language
- FAQ, policy, and product answers
- Translated storefront widget
- Product finder and usage tracking
Starter
$4.99 / month
Features
- 500 AI replies each month
- AI replies in up to 3 shopper languages
- Automatic shopper-language detection
- Translated widget and AI replies
- Product recommendations and best sellers
Growth
$9.99 / month
Features
- 1,500 AI replies each month
- AI replies in all supported languages
- Automatic shopper-language detection
- FAQ, policy, and product knowledge
- Product recommendations and best sellers
- Built for growing stores
Pro
$19.99 / month
Features
- 5,000 AI replies each month
- Everything in Growth
- AI replies in all supported languages
- Automatic shopper-language detection
- Highest monthly reply allowance
- Built for busy stores
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.
Reviews (1)
- 100% of ratings are 5 stars
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0% of ratings are 4 stars
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0% of ratings are 3 stars
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0% of ratings are 2 stars
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0% of ratings are 1 stars
Really great costumer service.
I wanted to change the language of the App and Tracy did that within a few minutes and in the most friendly way.
I just installed it and till now I am super happy with everything.
Looking forward to work more with AskNest :)
Thank you for everything!
Support
App support provided by Ecommerce Storez.
Resources
Developer
1255 23rd St NW, Washington, DC, 20037, US
Launched
May 8, 2026
Data access
This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .
View customer data:
Device and activity data
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Device and activity data
Geolocation, IP address, browser and operating system
View staff and contributor data:
Store owner, blog contributors
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Store owner
Name, email address, phone number, physical address
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Blog contributors
Email address, IP address, browser and operating system
View store data:
Products, orders, Online Store, Shopify admin
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View products
Products, collections
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View orders
All order history for the last 60 days
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View Online Store
Online Store pages
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View Shopify admin
Legal policies
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