Bing Shopping Feed

I signed up for a trial with Bing Shopping, expecting clear communication and fair billing. However, I only received an email three months later informing me that I had been paying for a 1,000-product plan, despite only having two products - which should have qualified for the free plan. At no point was I notified that I was being charged, nor was I given the opportunity to opt into a paid plan.

To make matters worse, Shopify support keeps dodging responsibility by repeatedly telling me to "reach out" to the app developer and request a refund - when it is clear that the app did not follow its own rules in the first place. Instead of making customers jump through hoops to fix their mistakes, they should take accountability and issue refunds automatically when these errors occur.

I have no interest in dealing with a company that operates like this. If you’re considering using Bing Shopping, beware of hidden charges and lack of transparency.

The App ui don't load and only return an "Internal Error"

Christopher from Bing Shopping was amazing! He helped us set everything up and made sure that our shopping ad was set up correcting and working. He was in regular contact with me providing me with updates, answered all my questions and explained everything to so that I understood what he was doing. Amazing customer service and the app is awesome! I highly recommend it! Thanks Christopher for all your help!