HeiChat: ChatGPT Sales Chatbot
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- Priser
-
Gratis at installere. Mulighed for gratis prøveperiode.
- Bedømmelse
- 4,7 (79)
- Udvikler
- heicarbook
Galleri med udvalgte billeder
Spor ordrer, anbefal produkter, øg salget og lær kunderne bedre at kende. AI-support og -løsninger døgnet rundt.
En smart salgsassistent, der er drevet af ChatGPT og Claude AI, og som arbejder døgnet rundt på at håndtere kundeforespørgsler, spore ordrer og forklare butikkens politikker. Den lærer af din butiks vidensbase for at kunne give præcise svar om rabatter, forsendelse og andre kundespørgsmål. Den anvender avanceret AI-teknologi til at analysere kundernes behov og humør for at levere en god service, samtidig med at forespørgsler konverteres til salg.
- Konverterer generelle forespørgsler til salg ved hjælp af AI-drevet indsigt.
- Er behjælpelig med at tjekke og svare præcist på spørgsmål som f.eks. "Hvor er min ordre?".
- Tilgængelig døgnet rundt og understøtter over 95 sprog, heriblandt EN, ES, ZH, FR, DE, AR, JA og RU.
- Oplær AI'en med butikkens politikker, PDF-/TXT-filer og rettelser for at få tilpasset support
- Realtidsregistrering af, når butikkens produkter tilføjes eller fjernes
Indeholder maskinoversat tekst
Sprog
Engelsk, Japansk, Kinesisk (forenklet), Spansk, Fransk, Tysk, Portugisisk (Portugal), Italiensk, og Hollandsk
Denne app er ikke oversat til Dansk
Fungerer sammen med
- Betaling
- Shopify-administrator
- Cloudflare
- Gorgias
- Klaviyo
- messenger
- Zapier
Kategorier
Beskeder i realtid
Automatiske svar
Tilpasning
Tilbud og anbefalinger
Analyser
Priser
Gratis
Gratis at installere
1 USD pr. 200.000 ekstra tokens
Funktioner
- 800.000 gratis tokens
- 100 produkter til anbefaling
- 20 vidensbaser
- Tilpasbare widgets
- Skift AI-modeller
- Mobilapp
Pro
$29.90 om måneden
1 USD pr. 200.000 ekstra tokens
Funktioner
- 500 produkter
- 100 vidensbaser
- 10 mio. tokens pr. måned
- 250 AI-svar pr. måned (basismodel)
3-dages gratis prøveperiode
Pro Plus
$69.90 om måneden
1 USD pr. 200.000 ekstra tokens
Funktioner
- 3.000 produkter
- 1.000 vidensbaser
- Integration af livechat/WhatsApp/Messenger
- 50 mio. tokens pr. måned
- 1.250 AI-svar pr. måned (basismodel)
- Understøtter Cloudflare for at reducere spam
- AI-tickets
3-dages gratis prøveperiode
Pro Max
$299 om måneden
1 USD pr. 200.000 ekstra tokens
Funktioner
- Alle Pro Plus-funktioner
- 400 mio. tokens pr. måned
- 20.000 produkter
- 3.000 vidensbaser
- Brug din egen OpenAI API-nøgle
- 10.000 AI-svar pr. måned (basismodel)
3-dages gratis prøveperiode
Indeholder maskinoversat tekst
Alle gebyrer faktureres i USD. Tilbagevendende og brugsbaserede gebyrer faktureres hver 30. dag. Se alle prismuligheder
Anmeldelser (79)
We started using HeiChat from the very first order, and it was recommended by my friend. It works very well; they can choose different AI models for testing, which feels to me like hiring different employees. Our product is completely innovative, and HeiChat can understand our product explanations very well. It feels like having an experienced employee right from the start.
HeiChat is the first chatbot I’ve tested that I actually trust in front of my customers.
None of the AI tools I tried ever made it past testing. Answers drifted, were invented, or required constant correction.
HeiChat works out of the box. It starts from a place of reliability. The responses stay consistent and grounded when supported by clear FAQs and policies. It does not require constant babysitting. When accuracy matters, this is the tool you need.
HeiChat is the only app I’ve found that understands not every business needs the same kind of chat. It gives you different ways to approach it, and real control over how it behaves. It adapts to your business, not the other way around.
Product discovery is where it really shines. It’s fast, visual, and feels like part of the shopping experience instead of a separate tool.
Model choice is another major advantage. Being able to match the model to your use case makes a huge difference, as other reviewers have noted.
The team is highly responsive and actively improving the product in meaningful ways.
There’s real depth here. Product discovery, retrieval that actually works, learning over time, clean handoff to a human, strong search, intake, even video. It’s not a collection of features, it’s a cohesive system.
Everything feels intentional. It adds real value without getting in the way, and it runs light with no bloat.
Best in class.
This app is far from being a serious solution for e-commerce.
* The setup is confusing and wastes a lot of time
* The chatbot gives weak and sometimes irrelevant answers
* Performance is unstable and unreliable
* The overall system feels unfinished and unpolished
* It does not deliver real value for sales or customer support
Honestly, it feels like a basic prototype rather than a professional tool. Using it in a real store can actually hurt customer experience instead of improving it.
There are much better, more stable, and more advanced alternatives available.
Not recommended at all.
Thank you for your feedback. We take concerns like this seriously, but we would like to clarify a few important points.
Our app is a Shopify Built for Shopify certified app, not a basic prototype or unfinished product. It has been developed through extensive testing, continuous improvement, and feedback from thousands of merchants.
We also provide a wide range of advanced features and customization options, including marketing widgets, flexible widget design, multiple AI model choices, and third-party integrations. Many merchants value the flexibility and depth of our platform.
Regarding AI response quality, accuracy depends heavily on the business-specific information provided to the system. Since every store is different, we offer merchants the ability to train the AI based on their own products, policies, and workflows. In similar cases, merchants who contacted us for support were able to significantly improve results after proper setup and optimization.
At this time, we have not received any support request from your side. If you experienced issues, we would have been happy to help. Merchant success and satisfaction remain our top priorities, and we are always available to assist.
Support
App-support leveres af heicarbook.
Ressourcer
Denne udvikler tilbyder ikke direkte support på Dansk.
Udvikler
Lanceret
26. april 2023 · Ændringslog
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