Doba ‑ AI Dropshipping

Thank you for sharing your experience. First of all, congratulations on achieving your first sale—we understand how exciting that milestone is, which is why we're truly sorry that a payment setup issue affected such an important moment for your business.

We'd like to clarify that Doba supports multiple commonly used payment methods for both subscriptions and order purchases. In some cases, payment configuration may require additional verification or setup depending on the payment method being used. We understand this can be frustrating when you're eager to fulfill your first order, and we're sorry for the inconvenience.

Our support team is always happy to help review your payment setup and recommend the most suitable payment option so you can complete your orders smoothly. We also continue to improve our onboarding and payment experience to make the process more seamless for new sellers.

Thank you again for your feedback. It helps us identify opportunities to improve, and we're committed to providing a smoother experience for every seller.

Doba customer service team

Thank you very much for sharing your experience with us. We truly understand how frustrating it can be when the learning curve, system limitations, and support availability affect your ability to run your store smoothly — and we’re sincerely sorry for the inconvenience this has caused.

We appreciate you pointing out the challenges around shipping rate setup, inventory export, plan-based listing limits, payment timing, and the need for more real-time support. These are all critical parts of a seller’s daily operations, and your feedback highlights areas that deserve continuous improvement.

Please know that we take user experience very seriously. We are actively working on optimizing our onboarding guidance, improving documentation, refining inventory and payment workflows, and expanding our customer support capabilities to make the platform easier, clearer, and more reliable for sellers at every stage.

Your voice helps us grow, and we truly value your honesty. We remain committed to ongoing improvements and to delivering a smoother, more supportive experience for all users. Thank you again for taking the time to share your perspective.

Doba customer service team

Hi Stamps Home Furniture,
We apologize for the issues you've encountered with our product descriptions and customer service. Your feedback is important, and we're addressing these concerns with our team to improve our service.
We appreciate your long-term support and regret that we did not meet your expectations. Thank you for sharing your experience.
Doba Team