Recensies (107)
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We have been using the app for about a year. Nicely integrated with Shopify. Tech support very responsive and helpful.
Thank you so much for your review! We look forward to working with you for many more years to come!
I was introduced to this app by a shop that wanted to carry my product. What a genius setup! And the customer service was fantastic. I'm so glad I was introduced!
I will give this app a 4 star for now. Can you please add more suppliers to the list. For now it is very limited on suppliers list, but if you
grow the list, this app is a 5-star....
We're working on it! We've been adding new suppliers every week this year, with some big accounts in the works.
Thanks for the feedback. Hopefully we can provide that 5-star experience soon :)
- DropCommerce Support Team
UPDATED RATING- At first I was having issues with the back office. They were quick to help me get it up and running. It has been beneficial for my business! I highly suggest this to any small business just starting up!
The only thing that could make the app even better is web tutorials (they might have them I just cant find them).
Thanks for updating your review, and for the great feedback!
We do have some walkthrough videos available in our Help section, but no worries!
Wish you the best,
- DropCommerce Support Team
Overall, this is a pretty good app and has tons of products to choose from. Customer support is amazing as they have assisted me multiple times this week. 1. I got kicked out of my plan, 2. My orders didn't sync from my Shopify store. I attributed this to some upgrade glitches and me being fairly new to this. I'll come back in and give five stars when I get all the kinks worked out. Hats off to Jimmy and Kathleen.
Thanks for the feedback!
If you're still experiencing issues, we'd be happy to resolve them! If not, we'd love to get that fifth star :)
Thanks!
- DropCommerce Support Team
This has to be the worst app I've ever used. I have tried SO many times. I've tried different shops, different shopify stores of mine, the outcome is almost always frustrating! The app doesn't work great, no one answers the chats, the orders don't sync. I can't pay for an order to fulfill it. Order I pay to get fulfilled never go through. It's ton of headaches and they won't refund my money because I paid for the year!!!! Stay away! Thinking of contacting better business bureau.
Hi there,
Our support team has been in touch with you and everything has been resolved on our end. Please don't hesitate to reach out at any time and we will be happy to continue serving you!
Great app, easy to use, and good support. DropCommerce has been a great partner to promote and expand our brand.
Very nice & modern platform for wholesale brands like ours. We had amazing support from their team to get started and overall, it was a breeze! Highly recommend for brands!
Thanks for the feedback!
We're happy to be working with you:)
- DropCommerce Support Team
This is a great app and the only one I could find with all of the quality natural wellness products I needed for my store! Tech support was easy with fast resolution to my question. Thank you Jimmy!
Items are over price, not sure how you can make a profit! $25 bags are $90 on this app. They must get a cut off of each item.
Hi there,
I'm very sorry that you feel that the items in our app are overpriced. All prices are set by the suppliers, and we do not any any cut on any items. Each supplier manages their own profile, so it's up to stores to choose which suppliers offer products at prices that work for them.
We require that suppliers show their true retail prices on DropCommerce, so if you're actually seeing the same item for cheaper elsewhere, we would happily look into it and remove the item if that's true.
Would you mind letting me know which supplier you're referring to so we can look into it?
I will reach out personally to see if we can work this out.
Thanks for your feedback,
Patrick, DropCommerce Founder
