評論 (114)
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The CEO of this company has been working with me on fixing any issues, and they really do care about their clients. I really appreciate what they have done to help me with my store.
The reason to be with Drop-commerce is the suppliers. Especially if you want quality, vetted products that ship from the U.S. or Canada.
Hi there,
Thank you for sharing your feedback, and I apologize for any negative experience you may have had on our platform.
I just wanted to address your concerns here, we are also reaching out to you directly so please don't hesitate to respond to our support team so that we may better understand any of the issues you had on our platform.
Bugs: We definitely want to hear about any bugs you have encountered on our platform. We have recently launched some significant improvement updates but sometimes some bugs get missed by our team, we would much appreciate any details regarding this if you don't mind sharing with our team. In the meantime we are working hard at making our platform bug free for our users.
Security: Just to clarify are you using our newly released embedded version of DropCommerce? If that is the case then it does require you to launch our app from withing Shopify's admin panel. If that is not the case can you please let our support team know some more details on your concerns around the security of our app?
Adding Shipping Prices: You can actually do this by navigating to advanced settings, and toggling the "Include Shipping In Price" button to on.
Product Descriptions: The descriptions are written by our suppliers, however we do make an effort to help ensure that descriptions are thorough and free of spelling errors. If there are specific product descriptions that need to be fixed we would love to hear about it so we can correct the issue!
Supplier: We are sorry to hear that the supplier you were using on DropCommerce has left, we will be sure to reach out to see if they were experiencing specific issues with our platform or if it was a business decision to stop dropshipping.
If you don't mind responding to our support team we would love to see how we can further improve. We take all of our customer feedback seriously and action as much of it as we can.
Customer service is fantastic! Thank you, Maria and Shiera, for all of your help!
Thank you so much for your review! Please feel free to reach out any time! :)
I highly recommend DropCommerce. Their platform is robust and the help is quick and precise. No glitches so far, and their info is represented in a clear manner. Keep it up!
I used this app to reach out to potential customers. The app is easy to setup and simple to use. I will recommend this app to all of my friends.
Happy to hear that! Thanks for the review!
Wish you the best,
- DropCommerce Support Team
Items are over price, not sure how you can make a profit! $25 bags are $90 on this app. They must get a cut off of each item.
Hi there,
I'm very sorry that you feel that the items in our app are overpriced. All prices are set by the suppliers, and we do not any any cut on any items. Each supplier manages their own profile, so it's up to stores to choose which suppliers offer products at prices that work for them.
We require that suppliers show their true retail prices on DropCommerce, so if you're actually seeing the same item for cheaper elsewhere, we would happily look into it and remove the item if that's true.
Would you mind letting me know which supplier you're referring to so we can look into it?
I will reach out personally to see if we can work this out.
Thanks for your feedback,
Patrick, DropCommerce Founder
Very easy and efficient installation. The service team even reached out to me by email to see if I had any help. They were very responsive to my questions and made everything simple and easy!
Thanks for the feedback! We're here to help :)
- DropCommerce Support Team
DropCommerce is great! We were not interested in doing individual dropshipping because of the amount of work involved in processing the orders but with DropCommerce it's as easy as processing one of our own web orders. If you are a maker, we highly recommend connecting with them!
We're happy that you're enjoying it! We love working with authentic brands and entrepreneurs.
Wish you the best!
- DropCommerce Support Team
A lot of great stores to choose from. Quality products and great shipping time for US customers!! My best sellers are from this Dropshipping App.
We're happy to hear that you're enjoying the selection! We have new suppliers coming out every single week :)
- DropCommerce Support Team
I am always looking for new vendors and an assortment of both unique and quality products to add to my online selection. I am very pleased having added Drop Commerce to my store. The selection is vast ,the descriptions and images are perfect and it was an easy install to Shopify platform. I just signed up yesterday and have already made my first sale which proves to me I made the right decision. I have been drop shipping for about a year and tired of the waiting and wondering what products from other platforms will look like if and once they arrive, this definitely removes that stress. Plus this app allows you to order samples which is a great feature. I would strongly advise adding the Drop Commerce app, plus you get a free trial period so there is nothing to lose. Shipping is fast, tracking numbers are provided all of which leaves your customers pleased and returning to shop again.
Thanks for the thoughtful review! We're happy to hear that you appreciate the app :)
Keep killing it!
- DropCommerce Support Team
Overall, this is a pretty good app and has tons of products to choose from. Customer support is amazing as they have assisted me multiple times this week. 1. I got kicked out of my plan, 2. My orders didn't sync from my Shopify store. I attributed this to some upgrade glitches and me being fairly new to this. I'll come back in and give five stars when I get all the kinks worked out. Hats off to Jimmy and Kathleen.
Thanks for the feedback!
If you're still experiencing issues, we'd be happy to resolve them! If not, we'd love to get that fifth star :)
Thanks!
- DropCommerce Support Team
