Extend Shopper Operations

Automated customer segmentation. Personalized policies can boost margins, stop fraud, and grow LTV.

Extend helps brands turn shopper behavior into operational and financial advantage. Dynamically adjust policies across delivery, returns, exchanges, and product protection. Differentiate customers based on value and risk with Extend Shopper Intelligence, rewarding your best customers while reducing fraud & abuse. Reduce claim overhead with automated, 24/7 filing. Incentivize product exchanges over returns to retain revenue and boost loyalty. All in one place, and all without manual intervention.

• Automatically segment customers based on value and risk.
• Apply dynamic policies for delivery, returns, exchanges, and product protection.
• Retain revenue and reduce costs by stopping fraud and abuse.
• Seamless resolutions for claims and issues.