Klax Follow‑Up Email Marketing

Klax Follow‑Up Email Marketing

Pricing
Free plan available
Rating
4.8 (67)

Send automated follow-up emails to customers at exactly the right moment

Follow Up Email sends automated campaigns to your customers based on real order events: abandoned checkouts, post-purchase, review requests, win-back, and more. Set up each campaign once with your preferred delay and targeting filters. The app monitors your orders and sends personalized emails automatically. No subscriber limits on any plan. All 10 campaign types are available from the free tier.

Follow Up Email sends automated campaigns to your customers based on real order events: abandoned checkouts, post-purchase, review requests, win-back, and more. Set up each campaign once with your preferred delay and targeting filters. The app monitors your orders and sends personalized emails automatically. No subscriber limits on any plan. All 10 campaign types are available from the free tier. more
  • Filter by country, order value, customer tags, products, and lifetime spend
  • 10 campaign types activate automatically based on your Shopify order events
  • Recover abandoned checkouts, request reviews, re-engage lapsed customers, and mo
  • Responsive support. We'll help you get campaigns set up and running
  • Use our email templates, customize them visually, or write your own HTML

Languages

English

Pricing

Choose the plan that best fits your business.

Free

Free

Features

  • Send up to 50 emails per month
  • All 10 campaign types
  • Advanced targeting filters
  • No Follow Up Email branding

Pro 1000

$9 / month

Features

  • Send up to 1,000 emails per month
  • All 10 campaign types
  • Advanced targeting filters
  • No Follow Up Email branding

Pro 3000

$19 / month

Features

  • Send up to 3,000 emails per month
  • All 10 campaign types
  • Advanced targeting filters
  • No Follow Up Email branding

Pro 5000

$29 / month

Features

  • Send up to 5,000 emails per month
  • All 10 campaign types
  • Advanced targeting filters
  • No Follow Up Email branding

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

Reviews (67)

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
August 12, 2024

This app breaks down fairly often without warning and just doesn't send emails. Ive been reaching out to support (in china) for weeks now with no response. App has been deleted and we are building our own in house

FactoryPure
United States
About 5 years using the app
Edited July 29, 2024

2024 Update: APP HAS BEEN ABANDONED BY DEVELOPER. DO NOT SIGN UP. Unfortunately 5 years after my initial review this app seems to be faltering. Problems with delivering emails, at times when you try to access the app you just get a 'bad gateway' message, and customer service, which was once very fast and helpful, now is virtually non-existent with no reply for many days or more. I will likely start looking for an alternative at this point.

2019: Got the app to send individual downloads codes to customers after checkout automatically. With some tweaks it's been working like a charm. Great customer service as well to help us get what we needed - very responsive and quick. A lot of other features we have yet to delve into but intend to. Recommended!

20 Buck Spin
United States
About 5 years using the app
Edited June 1, 2017

GREAT APP would recommend to other shopify stores for sure.

Bluebells Cakery
New Zealand
11 months using the app

Support

App support provided by Klax Holdings LLC.

Developer

Klax Holdings LLC

110 Hamilton Ave, 110A, Columbus, OH, 43203, US

Launched

July 7, 2015

Data access

This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .

View staff and contributor data:

  • Store owner

    Name, email address, phone number, physical address

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