Globo Mega Menu, Navigation

Great support experience! The issue with my Globo Mega Menu after switching to a new Shopify theme was solved quickly and professionally. The support team was very patient, helpful, and guided me through the process step by step.

They identified the problem, adjusted the theme settings, and helped make sure the menu displayed correctly on my new theme. I really appreciate their fast response and excellent technical support.

Highly recommended. Thank you for your great help!

The republication of an unpublished menu, without any warning or even acknowledgment, results in the loss of translations across all pages.

I encountered some minor issues, but the response from the customer service representative "Helen" was very quick and she promptly resolved my problem.

We've had a great experience using the Globo Menu app on our Shopify store.

We recently needed to display a different navigation menu for our German Shopify Market and weren't sure of the best approach. The support team responded quickly and pointed us to the app's "Show on Market" feature, which was exactly what we needed. It was simply a case of selecting the relevant Shopify Market, and it worked perfectly across our storefront.

The app is intuitive, easy to configure and offers plenty of flexibility for stores using Shopify Markets. Support was friendly, responsive and quickly pointed us in the right direction.

I've been using Mega Menu by Globo for a year. It gives me much more flexiblity than my theme's menu and the one time I hit a wall with configuring the menu the support team was on top of it and had my menu looking perfect in a matter of minutes.

Customer service representative Helen was fantastic—she perfectly resolved my issue!

Great app, I have used it on several of my Shopify projects. It's easy to build and customise and there are so many design options. Helen from the support team has been really quick to respond and has resolved any issues I have had within minutes.

I've been really happy with the MegaMenu app. It's allowed me to layout my homepage the way I wanted it to look with very little oversight once it was running. Anytime I've run into an issue (rare) they are always so quick to fix it. Most recently I was going back and forth with Clara, and it is always mind-blowing to me how fast solutions are deployed. This company is great and definitely deserves the five stars!

Excellent app and outstanding customer support! The Globo Menu team Annie and Steven were incredibly helpful, responsive, and quick to resolve any questions I had during setup. They went above and beyond to make sure everything worked perfectly for my store. The app is easy to use, highly customizable, and has greatly improved my site's navigation. Highly recommend both the app and the amazing support team. Thank you for all your help!

We recently launched this app on our live site with its basic functionality, so it's still too early for us to fully evaluate long-term performance and results.

What we can evaluate so far is the support team. During setup, we reached out several times with questions, and the Globo team was consistently responsive, helpful, and thorough in addressing our concerns.

Today, I worked with Steven regarding an issue that appeared on our live site but was not present in the preview environment. He quickly identified and resolved one issue and is actively investigating a separate loading concern with his team. He has committed to following up with us as they continue their review.

Based on our experience so far, the support has been excellent. We'll plan to update this review after we've had more time to use the app and explore its additional features.