KX ‑ ORDER CANCEL

Let customers cancel unfulfilled orders with ease, while you control rules, visibility, and flow.

KX - ORDER CANCEL lets customers cancel unfulfilled orders directly from their account page, reducing support load for merchants. It includes a customizable cancellation portal with reason capture, and admin controls. Enable auto-restocking, and send notifications, creating a seamless, self-serve experience.

• Store admins can add or edit cancellation reasons from the app settings.
• Store admins have the option to enable / disable cancellation email notification
• Store admins can choose to enable or disable inventory restocking.