Microsoft Channel

Terrible experience! I can't decide which one is worse, their platform or their support!

We have a 6-figure ad budget, and we wanted to activate this channel as well as Google and Meta but it's impossible to work with them. Haven't seen something like this in my life!

As you can see in the rest of reviews, so many people have problems with their verification process, and dealing with the support team is worse than dealing with ChatGPT!

spent hours going forth and back with them, but no result, and they haven't answered my last message from 10 days ago.

You see this and you compare the Microsoft and google stock price trend, you see why it's like this!

Don't waste your time with them.

And to Micsosoft support, don't send me the template that you've sent to rest of 1 star reviews, answer my email!

Very rigorous review process, and the onboarding experience was frustrating. My domain was marked as fraudulent, which prevented me from connecting my store and running ads. I understand platforms need security checks, but the process felt unclear, difficult to resolve, and not very helpful for legitimate business I don't recommend to anyone! stick with the google sales channel.

Zero Stars would be appropriate. There is no German translation or support. The App crashes all the time. We can't use it at all. And yes, we tried to de-install it etc. nothing helps.