Modrata Order Editing
- Pricing
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Free plan available
- Rating
- 0.0 (0 Reviews)
- Developer
- Modrata
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Let customers edit addresses, cancel orders, and fix mistakes before fulfillment securely and easily
This app lets customers edit orders within a merchant-defined window, reducing support requests and errors. Orders are held during the edit period to prevent fulfillment issues and released after changes or expiry. Merchants control editable fields including address, quantity, variants, products, shipping method, and cancellations, with email notifications and a full analytics dashboard.
- Allow customers to edit their orders within a merchant-defined time window
- Let merchants choose which order details customers can update, including address
- Place orders on hold during the edit period to avoid fulfillment issues
- Send automatic email notifications for order updates and changes
- View order edits and cancellations through a centralized analytics dashboard
Languages
English
Works with
Categories
Order updates
Pricing
free
Free
Features
- Order edit widget on thank-you
- Edit window up to 1 hour
- Shipping address & item quantity editing
- Basic audit log
Pro
$20 / month
Features
- Custom edit window (up to 72 hours)
- All fully customize editable fields
- Merchant email notifications
- Priority support
- Merchant email notifications
- Allow customers to cancel their order
- Shipping method changes
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.
Reviews
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0% of ratings are 5 stars
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0% of ratings are 4 stars
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0% of ratings are 3 stars
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0% of ratings are 2 stars
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0% of ratings are 1 stars
Support
App support provided by Modrata.
Data access
This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .
View customer data:
Sensitive data, device and activity data
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Sensitive data
Name, email address, phone number, physical address
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Device and activity data
Geolocation, IP address, browser and operating system
View staff and contributor data:
Store owner
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Store owner
Name, email address, phone number, physical address
View and edit store data:
Customers, products, orders, store credit, Online Store
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View customers
Customer data
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View products
Inventory, products, collections
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Edit orders
Order fulfillments, all order history for the last 60 days, shipping information, order edits
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Edit store credit
Store credit accounts, store credit account transactions
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Edit Online Store
Theme, Online Store page content on a path controlled by the app
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