Navidium Returns & Exchanges

Navidium Returns & Exchanges

Pricing
Free to install
Rating
5.0 (8)
Developer
Navidium Apps

Automate returns and exchanges with incentivized store credit and exchanges or upsell free returns.

Allow customers to redo their orders instantly with a fully automated and rule-based returns and exchange portal. Route shipping insurance claims directly to your own internal portal to save time on customer service requests. Easy to set up so you aren't stuck in a loop of trying to increase store revenue while dealing with replacement orders, warranties, or other day-to-day operations like damaged, missing, or wrong-sized items. Upsell free returns and exchanges and incentivize store credit.

Allow customers to redo their orders instantly with a fully automated and rule-based returns and exchange portal. Route shipping insurance claims directly to your own internal portal to save time on customer service requests. Easy to set up so you aren't stuck in a loop of trying to increase store revenue while dealing with replacement orders, warranties, or other day-to-day operations like damaged, missing, or wrong-sized items. Upsell free returns and exchanges and incentivize store credit. more
  • Instant replacements, exchanges, return label printing and more all rule based.
  • Reduce shipping label cost with our upsell widget that you control the price of.
  • Boost revenue with incentivized store credit and instant exchanges.
  • Collect revenue with our customizable unlimited returns widget with no rev share
  • Upsell products, manage subscription returns, and get deep analytics on returns.

Languages

English

Works with

Pricing

Pay as you go

Free to install

$1.99 per return, billed weekly

Features

  • Unlimited Total Store Orders
  • All Features Included
  • Instant exchanges, store credit
  • Customizable customer Portal
  • Full Support + Onboarding
  • Fully automated workflows
  • Automated shipping label generation

Premium

$199.99 / month

$0.99/return for additional returns

Features

  • 199 Returns per month
  • Unlimited Workflows
  • Storewide Exchanges
  • Branded customer portal
  • Automated shipping label generation
  • Instant exchanges, store credits
  • Dedicated Support + Free Onboarding
  • Return protection widget

Enterprise

$299.99 / month

Features

  • Unlimited returns
  • Return Protection widget
  • Unlimited Workflows
  • Storewide Exchanges
  • Branded customer portal
  • Automated shipping label generation
  • Dedicated Support + Free Onboarding
  • Instant exchanges, store credits, swaps

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

Reviews (8)

Overall rating
5
Counts per rating level
  • 100% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
June 8, 2026

As usual the Navidium team provided amazing support in getting us switched over and set up. Their team takes the time to get every detail right. The platform is way easier to use than our previous (more expensive) returns platform. We get more features and insight into our returns picture. Great experience, now the 2nd Navidium app we are using. Thanks team!

Love Sweat Fitness
United States
About 1 month using the app
June 9, 2026

AWESOME app! Streamlined the hell out of our returns process and amazing support all throughout onboarding and troubleshooting.

Impressions Vanity Co.
United States
About 1 year using the app
August 17, 2025

I've been using Navidium Returns for 2 years now. It has made my business run smoothly at a fraction of the cost of the big players. Over the last 2 years, we've ran into nuance scenarios and the team was able to help us resolve them! If you need returns for your business, this is a no brainer!!

I do recommend the team to build onboarding videos when they launch new features so it's more self service.

Bamboo Ave.
United States
About 1 year using the app

Support

App support provided by Navidium Apps.

Developer

Launched

March 7, 2024

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