OneLoyalty: Loyalty & Rewards

Name: OneLoyalty: Loyalty & Rewards
Brand: FireGroup
Rating: 4.4 (111 reviews)

定價: 提供免費方案。提供免費試用。
評分: 4.4 (111)
開發者: FireGroup

安裝

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Build a loyalty program you can scale, control, and measure with confidence.

Build loyalty that feels like your brand. Shaped by your store context and expert logic, OneLoyalty helps you design flexible programs across rewards, gamification, and omnichannel experiences. As your loyalty program runs, OneLoyalty AI turns performance into customer profiles, valuable insights, and clear next steps—helping you optimize and achieve your retention goals over time. Stay in control. See your loyalty ROI clearly and keep your program secure and sustainable with advanced rules.

Create meaningful engagement with diverse, cross-channel point & reward options
Maximize your loyalty program’s impact with campaigns, emails and gamification
Acquire new customers through word-of-mouth with a powerful referral program
Retain your best customers with exclusive Membership and VIP tiers program
Understand your loyalty ROI from every angle and keep your loyalty profitable

語言

英文、法文、日文、西班牙文，以及德文

這項應用程式尚未翻譯成繁體中文

可與以下項目搭配使用

結帳頁面
顧客帳號
Shopify POS
Shopify Flow
Shopify 管理介面
Judge.me
OneMobile
Transcy
Yotpo

類別

忠實客戶與獎勵

計畫類型

可提供的獎勵

彈出式視窗

彈出式視窗類型

管理彈出式視窗

定價

Free

免費

功能

100 monthly orders
100 built-in email sends/month
Points for purchases
Basic rewards redemption
Referral program
Basic loyalty page & widget
Import & export members

Growth

$49 /月

$0.15/extra order; $3/100 extra emails; Cost capped at $299/month

功能

All in Free, plus:
1,000 monthly orders
2,000 built-in email sends/month
2 active gamifications
2 active campaigns
POS integration support
AI-powered analytics
Priority support

14 天免費試用

Professional

$99 /月

$0.15/extra order; $2/100 extra emails; Cost capped at $499/month

功能

All in Growth, plus:
1,500 monthly orders
5,000 built-in email sends/month
Points expiry settings
3 customer segments
Always-on campaigns
Virtual loyalty card
Meta & Google Ads integration

14 天免費試用

Premium

$199 /月

$0.10 /extra order; $1/100 extra emails; Cost capped at $999 / month

功能

All in Professional, plus:
3,000 monthly orders
10,000 built-in email sends/month
5 VIP tiers + 1 secret tier
Custom earning rules
Paid membership program
Exclusive loyalty mobile app
API & webhook access

14 天免費試用

所有費用均以 USD 計價。定期費用和依使用量計費方案，均以 30 天為週期收費。查看所有定價選項

評論 (111)

整體評分

4.4

各級評分數量

88% 的評分為 5 顆星
98
2% 的評分為 4 顆星
2
1% 的評分為 3 顆星
1
3% 的評分為 2 顆星
3
6% 的評分為 1 顆星
7

所有評價

2026年3月24日

Thank you

Opulent Cup

美國

使用應用程式 3個月

2025年12月2日

The Monthly Active Users is a predatory pricing element - any user is considered an active user, instead of users that actually use the app. This passive predatory approach is hugely disatisfactory.

Furthermore, more and more features that were originally available, have been pushed into pricing tiers which is disappointing given they were not originally.

I am actively looking for other applications with less dodgy behaviour.

Flowers Gold Coast

澳洲

使用應用程式大約1年

FireGroup 已回覆 2025年12月2日

Good Day Flowers Gold Coast!

Thank you for sharing your feedback with us — we truly value your perspective and are committed to ensuring every user has a clear understanding of how our features work.

As one of our Team Members already explained this feature to you, still we'd like to give another explanation to clarify again:

The Monthly Active Loyalty Members (MALM) metric: this is not based on “passive” app usage, but rather on customers who actively engage with their loyalty points during a given month — whether by earning points (e.g., through purchases or birthday rewards) or spending them (e.g., redeeming for discounts or gifts). This approach helps merchants focus on customers who are genuinely interacting with their loyalty program, leading to better ROI and stronger customer retention.

As for your second point about features moving into pricing tiers: We hear you, and we understand how frustrating it can feel when previously available features become tiered. Our goal has always been to provide core functionality at accessible levels while offering advanced tools to help growing businesses scale effectively. That said, we’re continuously evaluating how we balance accessibility and innovation — and your input helps us shape that direction.

We’d love to sit down with you personally to walk through your current plan, explain what’s included, and explore whether there’s a better fit for your needs — or even how you might leverage existing features differently to achieve your goals.

2025年11月10日

When started all was well, as a startup I was not experiencing the the flow of customers, as required in the starting months, this app ensured my clients are not able to search or register or access the cart. When I approached them they demanded I upgrade and I was, I am not in a position to do so and that how they deactivated the account without my knowledge. Please don't try them, they will bully you and they don't communicate at all.

EXprimi Beauty Kenya

肯亞

使用應用程式大約1年

FireGroup 已回覆 2025年11月12日

Hi sir,

This is Brian, and we apologize for the trouble you've been experiencing.

Thank you for sharing your feedback. We completely understand how frustrating it must have been to experience issues with the app.

Based on your feedback that we’ve carefully reviewed your account and all previous conversations. The entire conversation history with you is not related to the issues mentioned in your review.

The last contact we have on record was on September 4, regarding an unrelated inquiry. Could you kindly review the attached screenshot of your conversation history and confirm if there might be any confusion?

We have noticed that one of our colleagues is in touch with you via email. Please let them know if you need further support

Best Regards
Brian
OneLoyalty by FireGroup Technology