Hulk NPS Post Purchase Survey

Hulk NPS Post Purchase Survey

Pricing
Free plan available. Free trial available.
Rating
4.8 (70)
Developer
HulkApps

Post purchase surveys, NPS surveys for collecting real feedback from Thank You & Order Tracker pages

Use post purchase survey app for collecting customer feedback after orders. Create NPS surveys, checkout surveys, customer surveys, product surveys, and CSAT surveys. Add form anywhere using checkout blocks. Build survey forms with drop-downs, text boxes, radio buttons, checkboxes, and steppers. Use conditional logic to personalize questions, collect email addresses, receive notification emails, and sync survey responses to Google Sheets or Slack. Monitor customer insights from survey analytics.

Use post purchase survey app for collecting customer feedback after orders. Create NPS surveys, checkout surveys, customer surveys, product surveys, and CSAT surveys. Add form anywhere using checkout blocks. Build survey forms with drop-downs, text boxes, radio buttons, checkboxes, and steppers. Use conditional logic to personalize questions, collect email addresses, receive notification emails, and sync survey responses to Google Sheets or Slack. Monitor customer insights from survey analytics. more
  • Review customer feedback and export or sync responses to Slack & Google Sheets
  • Use conditional logic to personalize survey questions based on previous response
  • Create post-purchase surveys for Checkout, Thank You & Order Status pages
  • Use multiple question types to customize your post purchase feedback layout
  • Review customer behavior, preferences & satisfaction via NPS / rating scores

Languages

Danish, German, English, Finnish, French, Italian, Japanese, Korean, Norwegian (Bokmål), Dutch, Portuguese (Portugal), Portuguese (Brazil), Thai, Turkish, Chinese (Simplified), Chinese (Traditional), Polish, Swedish, Czech, and Spanish

Works with

Pricing

Development Plan

Free

Features

  • Free for all partner development stores
  • Test the app on development store

Pro Plan

$25 / month

or $250/year and save 17%

Features

  • Unlimited Responses
  • White Labeled Forms (No Watermarks)
  • Export Responses as CSV
  • Required/Optional Field
  • Survey Statistics
  • Conditional Logic

1-day free trial

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

Reviews (70)

Overall rating
4.8
Counts per rating level
  • 87% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to gather valuable customer feedback through customizable surveys, including multiple choice and free text responses. The app integrates seamlessly into the checkout process, enhancing customer experience without disruption. Merchants also appreciate the ability to export data for further analysis and praise the responsive support team for their effective assistance. This tool is noted for boosting business decisions and increasing revenue.

Edited March 30, 2026

Great looking app, and when I had an issue with launching it, the support team was very responsive! Thumbs up!

Hoppy's Garden Art
United States
Almost 6 years using the app
HulkApps replied June 29, 2020

Thanks so much for the kind words! We really appreciate the review, and are so glad to hear you're loving the app. We definitely pride ourselves in offering top-notch customer support, so we're very happy to hear that you were able to get an awesome experience from some of our great specialists!

Please let us know if we can help with anything else!

May 23, 2025

Great app, very useful and simple. Very quick and efficient service. And it is free!

Anthos Crafts
Greece
Over 5 years using the app
HulkApps replied September 22, 2025

Thank you for sharing your feedback! Your support means a lot to us at HulkApps.

December 14, 2025

Just installed this app. I had some questions and their customer service agent, Juan, was very quick to help me through several questions I had. I had my survey up and running within minutes! I am excited to use their post purchase survey to improve my customer service and flush out trouble spots.

Ellie and Mac
United States
About 1 hour using the app

Support

App support provided by HulkApps.

Developer

HulkApps

1 Kingdom Street, Paddington Central, London, ENG, W2 6BD, GB

Launched

August 29, 2019

Data access

This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .

View customer data:

Sensitive data, device and activity data

  • Sensitive data

    Name, email address, physical address

  • Device and activity data

    Geolocation, IP address, browser and operating system

View staff and contributor data:

Store owner, blog contributors

  • Store owner

    Name, email address, phone number, physical address

  • Blog contributors

    Email address, IP address, browser and operating system

View and edit store data:

Products, orders, Online Store

  • Edit products

    Products, collections

  • View orders

    All order history for the last 60 days

  • Edit Online Store

    Online Store pages, Online Store script tags, theme

  • View other data

    Locales

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