Hulk NPS Post Purchase Survey
Meets our highest standards for performance, design, and integration. Learn moreOpens in new window
Featured images gallery
Post purchase surveys, NPS surveys for collecting real feedback from Thank You & Order Tracker pages
Use post purchase survey app for collecting customer feedback after orders. Create NPS surveys, checkout surveys, customer surveys, product surveys, and CSAT surveys. Add form anywhere using checkout blocks. Build survey forms with drop-downs, text boxes, radio buttons, checkboxes, and steppers. Use conditional logic to personalize questions, collect email addresses, receive notification emails, and sync survey responses to Google Sheets or Slack. Monitor customer insights from survey analytics.
- Review customer feedback and export or sync responses to Slack & Google Sheets
- Use conditional logic to personalize survey questions based on previous response
- Create post-purchase surveys for Checkout, Thank You & Order Status pages
- Use multiple question types to customize your post purchase feedback layout
- Review customer behavior, preferences & satisfaction via NPS / rating scores
Languages
Danish, German, English, Finnish, French, Italian, Japanese, Korean, Norwegian (Bokmål), Dutch, Portuguese (Portugal), Portuguese (Brazil), Thai, Turkish, Chinese (Simplified), Chinese (Traditional), Polish, Swedish, Czech, and Spanish
Works with
- Checkout
- Customer accounts
- Shopify Admin
- Google sheets
- HulkApps
- Recharge
- Slack
Categories
Customization
Data management
Form customization
Submission management
Pricing
Development Plan
Free
Features
- Free for all partner development stores
- Test the app on development store
Pro Plan
$25 / month
or $250/year and save 17%
Features
- Unlimited Responses
- White Labeled Forms (No Watermarks)
- Export Responses as CSV
- Required/Optional Field
- Survey Statistics
- Conditional Logic
1-day free trial
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
Reviews (70)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for its ability to gather valuable customer feedback through customizable surveys, including multiple choice and free text responses. The app integrates seamlessly into the checkout process, enhancing customer experience without disruption. Merchants also appreciate the ability to export data for further analysis and praise the responsive support team for their effective assistance. This tool is noted for boosting business decisions and increasing revenue.
Great looking app, and when I had an issue with launching it, the support team was very responsive! Thumbs up!
Thanks so much for the kind words! We really appreciate the review, and are so glad to hear you're loving the app. We definitely pride ourselves in offering top-notch customer support, so we're very happy to hear that you were able to get an awesome experience from some of our great specialists!
Please let us know if we can help with anything else!
Great app, very useful and simple. Very quick and efficient service. And it is free!
Thank you for sharing your feedback! Your support means a lot to us at HulkApps.
Just installed this app. I had some questions and their customer service agent, Juan, was very quick to help me through several questions I had. I had my survey up and running within minutes! I am excited to use their post purchase survey to improve my customer service and flush out trouble spots.
Support
App support provided by HulkApps.
Resources
Launched
August 29, 2019
Data access
This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .
View customer data:
Sensitive data, device and activity data
-
Sensitive data
Name, email address, physical address
-
Device and activity data
Geolocation, IP address, browser and operating system
View staff and contributor data:
Store owner, blog contributors
-
Store owner
Name, email address, phone number, physical address
-
Blog contributors
Email address, IP address, browser and operating system
View and edit store data:
Products, orders, Online Store
-
Edit products
Products, collections
-
View orders
All order history for the last 60 days
-
Edit Online Store
Online Store pages, Online Store script tags, theme
-
View other data
Locales
More apps like this
Meets our highest standards for performance, design, and integration. Learn moreOpens in new window
Meets our highest standards for performance, design, and integration. Learn moreOpens in new window
Meets our highest standards for performance, design, and integration. Learn moreOpens in new window