Relocate+ Order Editor
- Pricing
-
Free plan available. Free trial available.
- Rating
- 5.0 (38)
- Developer
- Crowd Control
Featured images gallery
Use custom rules for self-serve order editing to addresses and products to reduce errors and returns
Let customers make changes to shipping addresses and rates, add/remove products, edit order notes or gift messages, and cancel orders without contacting support. Create conditional rules to control what can be changed and when. Easily allow customers to update product variant options, pay for new items, taxes, or differences in shipping. Reduce returns and increase satisfaction with convenient order editing via the thank you and order status pages, order confirmation emails, and store accounts.
- Automate customer support with rule-based self-serve editing.
- Time-based restrictions for when the address editor is available.
- Customers can edit variants-only or add/remove products based on your rules
- Integrates with ShipStation, Recharge, and other leading platforms
Languages
Czech, Danish, German, English, Spanish, French, Croatian, Indonesian, Italian, Lithuanian, Hungarian, Malay, Dutch, Norwegian (Bokmål), Polish, Portuguese (Brazil), Portuguese (Portugal), Romanian, Slovak, Slovenian, Finnish, Swedish, Vietnamese, Turkish, Greek, Bulgarian, Russian, Hindi, Thai, Chinese (Traditional), Chinese (Simplified), Japanese, and Korean
Works with
- Customer accounts
- Shopify Admin
- Easyship
- Recharge
- Shipstation
- Starshipit
Categories
Channels
Workflow automation
Order updates
Order management
Pricing
Free
Free
Features
- Enable one type of order editing
- Unlimited edits for your chosen type
- Shipping address and rate changes
- Add/remove or edit products in orders
- Order cancellations
- Edit order notes and gift messages
Basic
$19 / month
Features
- Unlimited order editing
- Enable edits to shipping details
- Items can be added, removed, or edited
- Allow order cancellations
- Order note editing
- Edited orders are automatically tagged
Advanced
$39 / month
Features
- Unlimited order editing
- Time-based editing windows
- Limit edits by product and order filters
- Disable the ability to remove items from
- Monitor order editing with change logs
- Priority support from US-based team
- White glove on-boarding
- Dedicated US-based account manager
7-day free trial
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
Reviews (38)
- 100% of ratings are 5 stars
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0% of ratings are 4 stars
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0% of ratings are 3 stars
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0% of ratings are 2 stars
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0% of ratings are 1 stars
I think this is a great app. We tried a similar one and had a lot of issues - this works seamlessly and has decreased the number of customer services inquiries we receive.
We were struggling with a high number of support tickets around address changes, adding a note and order changes after checkout. This app made it super easy for the customer to make changes to their order on the thank you page before the order reached our 3PL for fulfilment. Really intuitive setup and great support too.
Jason and the team were incredible. Very attentive and kind, not to mention we needed a completely new integration to utilize address/order editing and they immediately jumped in to get this going. Relocate is communicative and affordable -- you won't regret hopping on board.
Support
App support provided by Crowd Control.
Resources
Developer
Launched
April 9, 2021
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