Repliva: AI Customer Support
- Hinnoittelu
-
Ilmainen sopimus saatavilla. Ilmainen kokeilu saatavilla.
- Tähtiarvio
- 5,0 (2)
- Kehittäjä
- Antonino Lombardo
Esittelykuvagalleria
AI drafts replies using live order data and your store rules. Review, edit, and send from one inbox.
Repliva helps Shopify merchants manage customer support from one inbox. It reads customer emails, understands each request, and connects conversations with live order, payment, fulfillment, and tracking data. Draft replies are based on your products, policies, FAQs, brand voice, and store rules. Review and edit every reply before sending. Repliva also helps you review refunds, manage follow-ups, identify customer history, and improve future replies by learning from your corrections.
- Draft AI replies using live order, tracking, and customer data.
- Apply your store policies, rules, FAQs, and brand voice to every reply.
- Review, edit, improve, translate, and send replies from one inbox.
- Process refunds and check live tracking without opening Shopify Admin.
- Learn from your corrections to make future AI replies more accurate.
Kielet
Englanti ja Italia
Tätä sovellusta ei ole käännetty kielelle Suomi
Toimii seuraavan kanssa:
- GMAIL
- IMAP
Luokat
Hinnoittelu
Valitse yrityksellesi parhaiten sopiva sopimus.
Repliva Free
Ilmainen
Ominaisuudet
- 50 AI-powered email analyses per months
- AI-generated customer support replies
- Shopify order and customer lookup
- Tracking and fulfillment information
- Product and store policy knowledge
Repliva Pro
$1 /kuukausi
All features. $1 test stores; $9 up to 200 orders; $28/2K; $48/5K; $98/13K; $198 above 13K orders.
Ominaisuudet
- Unlimited AI email analyses
- AI-generated customer support replies
- Shopify order and customer lookup
- Live tracking and fulfillment data
- Refund and order actions in-app
- Product, FAQ and policy knowledge
- Subscription management in-app
- Bulk email replies
14 päivän maksuton kokeilu
Kaikki maksut laskutetaan valuutassa USD. Toistuvat ja käyttöperusteiset maksut laskutetaan 30 päivän välein.
Arvostelut (2)
- 100 % arvioista on 5 tähteä
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0 % arvioista on 4 tähteä
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0 % arvioista on 3 tähteä
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0 % arvioista on 2 tähteä
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0 % arvioista on 1 tähteä
We’ve been testing Repliva for a few weeks and it’s already saving our support team a significant amount of time.
What I like most is that it doesn’t just generate generic AI replies. It actually looks at the customer email, Shopify order information, policies, and previous context before preparing a response. The drafts are usually very accurate and only need minor edits before sending.
Another thing we appreciate is that nothing is sent automatically. Our team still reviews every reply, which gives us confidence when handling refunds, shipping issues, and more sensitive customer requests.
The insights section has also been surprisingly useful for spotting recurring customer concerns that we hadn’t noticed before.
It’s still evolving, but compared to other AI support tools we’ve tried, Repliva feels much more focused on how real ecommerce support teams work.
Highly recommended for Shopify stores looking to speed up customer support without losing control.
Hi mypatches,
Thank you so much for the thoughtful review. We’re really happy to hear that Repliva is already helping your support team save time while still keeping full control over every reply.
That balance is exactly what we’re building for: accurate AI-generated drafts based on real customer context, order details, policies, and previous conversations, without sending anything automatically.
It’s also great to hear that the insights section is helping you spot recurring customer concerns. Feedback like this helps us keep improving Repliva around how real ecommerce support teams actually work.
Thanks again for recommending us. We’re excited to keep evolving the product and supporting your team.
The most useful app for customer service! I found this app because I couldn't respond to all my customer emails. I had considered hiring a customer service team, but thanks to this app, I no longer need one. Quick and easy setup, emails are organized by customer request type, and the AI provides a suggested response that you can edit before sending. Since using it, I've saved a lot of time and energy. I highly recommend it.
Tuki
Sovellustuen tarjoaa Antonino Lombardo.
Resurssit
Tämä kehittäjä ei tarjoa suoraa tukea kielellä Suomi.
Kehittäjä
Via privata Valentino mazzola, 6, Abbiategrasso, MI, 20081, IT
Lanseerattu
18. toukokuu 2026
Tietojen käyttöoikeus
Tämän sovellus tarvitsee seuraavien tietojen käyttöoikeuden, jotta se voi toimia kaupassasi. Katso kehittäjän tietosuojakäytäntö .
Tarkastele asiakastietoja:
Arkaluonteiset tiedot, laite- ja toimintatiedot
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Arkaluonteiset tiedot
Nimi, sähköpostiosoite, puhelinnumero, fyysinen osoite
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Laite- ja toimintatiedot
Geopaikannus, IP-osoite, selain ja käyttöjärjestelmä
Tarkastele henkilöstön ja avustajien tietoja:
Kaupan omistaja, blogin avustajat
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Kaupan omistaja
Nimi, sähköpostiosoite, puhelinnumero, fyysinen osoite
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Blogin avustajat
Sähköpostiosoite, IP-osoite, selain ja käyttöjärjestelmä
Tarkastele ja muokkaa kaupan tietoja:
Asiakkaat, tuotteet, tilaukset, Shopify Payments, Verkkokauppa, Shopify Admin
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Tarkastele asiakkaita
Asiakastiedot
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Muokkaa tuotteita
Varasto, tuotteet, kokoelmat
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Muokkaa tilauksia
Tilausten täyttämiset, koko tilaushistoria
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Muokkaa Shopify Paymentsia
Shopify Payments -kiistat
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Tarkastele verkkokauppaa
Verkkokaupan sivut
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Tarkastele Shopify Adminia
Lakikäytännöt
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Tarkastele muita tietoja
Sijainnit
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