Repliva: AI Customer Support
- 요금제
-
무료 플랜 사용 가능. 무료 체험 이용 가능.
- 평점
- 5.0 (2)
추천 이미지 갤러리
AI drafts replies using live order data and your store rules. Review, edit, and send from one inbox.
Repliva helps Shopify merchants manage customer support from one inbox. It reads customer emails, understands each request, and connects conversations with live order, payment, fulfillment, and tracking data. Draft replies are based on your products, policies, FAQs, brand voice, and store rules. Review and edit every reply before sending. Repliva also helps you review refunds, manage follow-ups, identify customer history, and improve future replies by learning from your corrections.
- Draft AI replies using live order, tracking, and customer data.
- Apply your store policies, rules, FAQs, and brand voice to every reply.
- Review, edit, improve, translate, and send replies from one inbox.
- Process refunds and check live tracking without opening Shopify Admin.
- Learn from your corrections to make future AI replies more accurate.
언어
영어 및 이탈리아어
이 앱은 한국어로 번역되지 않았습니다
다음과 호환:
- GMAIL
- IMAP
요금제
비즈니스에 가장 적합한 요금제를 선택하세요.
Repliva Free
무료
기능
- 50 AI-powered email analyses per months
- AI-generated customer support replies
- Shopify order and customer lookup
- Tracking and fulfillment information
- Product and store policy knowledge
Repliva Pro
$1 /월
All features. $1 test stores; $9 up to 200 orders; $28/2K; $48/5K; $98/13K; $198 above 13K orders.
기능
- Unlimited AI email analyses
- AI-generated customer support replies
- Shopify order and customer lookup
- Live tracking and fulfillment data
- Refund and order actions in-app
- Product, FAQ and policy knowledge
- Subscription management in-app
- Bulk email replies
14일 무료 체험
모든 비용은 USD(으)로 청구됩니다. 반복 요금 및 사용 기반 요금은 30일마다 청구됩니다.
리뷰 (2)
- 평점의 100%가 별 5개입니다
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평점의 0%가 별 4개입니다
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평점의 0%가 별 3개입니다
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평점의 0%가 별 2개입니다
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평점의 0%가 별 1개입니다
We’ve been testing Repliva for a few weeks and it’s already saving our support team a significant amount of time.
What I like most is that it doesn’t just generate generic AI replies. It actually looks at the customer email, Shopify order information, policies, and previous context before preparing a response. The drafts are usually very accurate and only need minor edits before sending.
Another thing we appreciate is that nothing is sent automatically. Our team still reviews every reply, which gives us confidence when handling refunds, shipping issues, and more sensitive customer requests.
The insights section has also been surprisingly useful for spotting recurring customer concerns that we hadn’t noticed before.
It’s still evolving, but compared to other AI support tools we’ve tried, Repliva feels much more focused on how real ecommerce support teams work.
Highly recommended for Shopify stores looking to speed up customer support without losing control.
Hi mypatches,
Thank you so much for the thoughtful review. We’re really happy to hear that Repliva is already helping your support team save time while still keeping full control over every reply.
That balance is exactly what we’re building for: accurate AI-generated drafts based on real customer context, order details, policies, and previous conversations, without sending anything automatically.
It’s also great to hear that the insights section is helping you spot recurring customer concerns. Feedback like this helps us keep improving Repliva around how real ecommerce support teams actually work.
Thanks again for recommending us. We’re excited to keep evolving the product and supporting your team.
The most useful app for customer service! I found this app because I couldn't respond to all my customer emails. I had considered hiring a customer service team, but thanks to this app, I no longer need one. Quick and easy setup, emails are organized by customer request type, and the AI provides a suggested response that you can edit before sending. Since using it, I've saved a lot of time and energy. I highly recommend it.
지원
앱 지원은 Antonino Lombardo에서 제공합니다.
리소스
이 개발자는 한국어(으)로 직접 지원을 제공하지 않습니다.
개발자
Via privata Valentino mazzola, 6, Abbiategrasso, MI, 20081, IT
출시됨
2026년 5월 18일
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이 앱이 회원님의 스토어에서 작동하려면 다음 데이터에 액세스해야 합니다. 개발자의 개인정보처리방침 에서 그 이유를 알아보세요.
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민감한 데이터
이름, 이메일 주소, 전화번호, 실제 주소
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장치 및 활동 데이터
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스토어 소유자
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스토어 데이터 보기 및 편집:
고객, 제품, 주문, Shopify Payments, 온라인 스토어, Shopify 관리자
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고객 데이터
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주문 편집
주문 처리, 모든 주문 기록
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Shopify Payments 분쟁
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