Repliva: AI Customer Support
- Priser
-
Gratis abonnement tilgjengelig. Gratis prøveperiode tilgjengelig.
- Vurdering
- 5,0 (2)
- Utvikler
- Antonino Lombardo
Galleri med fremhevede bilder
AI drafts replies using live order data and your store rules. Review, edit, and send from one inbox.
Repliva helps Shopify merchants manage customer support from one inbox. It reads customer emails, understands each request, and connects conversations with live order, payment, fulfillment, and tracking data. Draft replies are based on your products, policies, FAQs, brand voice, and store rules. Review and edit every reply before sending. Repliva also helps you review refunds, manage follow-ups, identify customer history, and improve future replies by learning from your corrections.
- Draft AI replies using live order, tracking, and customer data.
- Apply your store policies, rules, FAQs, and brand voice to every reply.
- Review, edit, improve, translate, and send replies from one inbox.
- Process refunds and check live tracking without opening Shopify Admin.
- Learn from your corrections to make future AI replies more accurate.
Språk
Engelsk og Italiensk
Denne appen er ikke oversatt til Norsk (bokmål)
Fungerer med
- GMAIL
- IMAP
Kategorier
Priser
Velg abonnementet som passer best for bedriften din.
Repliva Free
Gratis
Funksjoner
- 50 AI-powered email analyses per months
- AI-generated customer support replies
- Shopify order and customer lookup
- Tracking and fulfillment information
- Product and store policy knowledge
Repliva Pro
$1 / måned
All features. $1 test stores; $9 up to 200 orders; $28/2K; $48/5K; $98/13K; $198 above 13K orders.
Funksjoner
- Unlimited AI email analyses
- AI-generated customer support replies
- Shopify order and customer lookup
- Live tracking and fulfillment data
- Refund and order actions in-app
- Product, FAQ and policy knowledge
- Subscription management in-app
- Bulk email replies
14-dagers gratis prøveperiode
Alle kostnader faktureres i USD. Gjentagende og bruksbaserte kostnader faktureres hver 30. dag.
Omtaler (2)
- 100 % av vurderingene er 5 stjerner
-
0 % av vurderingene er 4 stjerner
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0 % av vurderingene er 3 stjerner
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0 % av vurderingene er 2 stjerner
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0 % av vurderingene er 1 stjerner
We’ve been testing Repliva for a few weeks and it’s already saving our support team a significant amount of time.
What I like most is that it doesn’t just generate generic AI replies. It actually looks at the customer email, Shopify order information, policies, and previous context before preparing a response. The drafts are usually very accurate and only need minor edits before sending.
Another thing we appreciate is that nothing is sent automatically. Our team still reviews every reply, which gives us confidence when handling refunds, shipping issues, and more sensitive customer requests.
The insights section has also been surprisingly useful for spotting recurring customer concerns that we hadn’t noticed before.
It’s still evolving, but compared to other AI support tools we’ve tried, Repliva feels much more focused on how real ecommerce support teams work.
Highly recommended for Shopify stores looking to speed up customer support without losing control.
Hi mypatches,
Thank you so much for the thoughtful review. We’re really happy to hear that Repliva is already helping your support team save time while still keeping full control over every reply.
That balance is exactly what we’re building for: accurate AI-generated drafts based on real customer context, order details, policies, and previous conversations, without sending anything automatically.
It’s also great to hear that the insights section is helping you spot recurring customer concerns. Feedback like this helps us keep improving Repliva around how real ecommerce support teams actually work.
Thanks again for recommending us. We’re excited to keep evolving the product and supporting your team.
The most useful app for customer service! I found this app because I couldn't respond to all my customer emails. I had considered hiring a customer service team, but thanks to this app, I no longer need one. Quick and easy setup, emails are organized by customer request type, and the AI provides a suggested response that you can edit before sending. Since using it, I've saved a lot of time and energy. I highly recommend it.
Brukerstøtte
App-støtte leveres av Antonino Lombardo.
Ressurser
Denne utvikleren tilbyr ikke direkte støtte på Norsk (bokmål).
Utvikler
Via privata Valentino mazzola, 6, Abbiategrasso, MI, 20081, IT
Lansert
18. mai 2026
Tilgang til data
Denne appen trenger tilgang til følgende data for å fungere i butikken. Finn ut hvorfor i utviklerens personvernerklæring .
Se kundedata:
Sensitive data, data om enhet og aktivitet
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Sensitive data
Navn, e-postadresse, telefonnummer, fysisk adresse
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Data om enhet og aktivitet
Geolokalisering, IP-adresse, nettleser og operativsystem
Se data om ansatte og bidragsytere:
Butikkeier, bloggmedvirkere
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Butikkeier
Navn, e-postadresse, telefonnummer, fysisk adresse
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Bloggmedvirkere
E-postadresse, IP-adresse, nettleser og operativsystem
Se og rediger butikkdata:
Kunder, produkter, bestillinger, Shopify Payments, Nettbutikk, Shopify-administrator
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Se kunder
Kundedata
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Rediger produkter
Varelager, produkter, samlinger
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Rediger bestillinger
Distribusjon av bestillinger, all bestillingshistorikk
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Rediger Shopify Payments
Shopify Payments-tvister
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Se nettbutikk
Nettbutikk-sider, nettbutikksider
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Se Shopify-administrator
Juridiske retningslinjer
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Se andre data
Steder
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