Ryviu: Reviews & Loyalty App
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Recenzje (476)
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Support has been great always helping and fixing any issues I have had which hasnt been alot but when I do the team are always there to help get everything sorted.
otimo
J'ai eu un soucis et directement on est venue m'aider, merci à Selina ! Super app !
I’ve been using this app for 3 years. easy to use. The customer service is excellent. They resolved my problem quickly and effectively.
It might be due to our theme but I struggled to get the Rich Text from the reviews to work. In addition the lack of existing language translation to Swedish and the missing feature of sending emails to customers with orders before the email automation was configured will probably lead to finding another app that fulfill our requirements. Otherwise it seem like a good app.
Hi there,
Thank you so much for your detailed feedback and for trying our app!
If you need help with rich snippet code in your theme, please get in touch with us. We can request access and assist with setup.
Our app currently does not support sending emails to customers with past orders before app installation or email automation setup due to resource constraints. We may consider adding this feature in the future if it fits our development plans.
We sincerely appreciate your suggestions and look forward to another opportunity to serve you better in the future.
Best regards,
Dan from Ryviu Team
I’ve been using this app for several years. It’s affordable, powerful, and the customer service is excellent. Every time I’ve contacted support, my issues were resolved quickly and effectively.
Since i m new in dropshipping , this aplication about importing review and also star rating .... for me its highly recomended .... it makes my store looks clean and no headache when importing review from amazon, aliexpress and etc .... from the bottom of my heart i thank you for this aplication ..... and also the customer service or owner who answer my questions with chat also very friendly and helpfull with the newbie like me ... thanks
The program is very easy to use and does everything I need it to do. The pricing is very reasonable and I will upgrade my subscription when the time comes. Also, a big shout out to everyone, the customer support is great and always helps me with a lot of issues, responds quickly and resolves them right away. Mai is very professional and it is a pleasure to have her on my side.
Customer support is most helpful.
And I like how the app widget for reviews shows up on the product page in clear sight. Also, it is easy for customers to see the "Write a review" option on the product page. It's so easy! This encourages them to write a review.
Termination of Service – Switching to Judge.me
Dear Ryviu Team,
We would like to inform you that we have decided to discontinue using the Ryviu app for our product reviews and review feeds. Unfortunately, our experience with your support has been disappointing, and we’ve faced multiple issues without timely or effective resolution.
Additionally, we find your XML file plan to be unreasonably priced, especially when compared to alternative platforms. Judge.me offers a far more affordable and user-friendly solution, which better aligns with our business needs and expectations.
Thank you for your past service, but we are moving forward with Judge.me.
Hi Drogo,
Hi, I’m Yen from the Ryviu team. Thank you for your feedback, and we’re sorry to hear about your experience.
Please note that our team doesn’t work on weekends, which may delay support. We always strive to assist as quickly as possible during working hours.
The XML feed is available on the Unlimited plan. We understand your concerns about pricing and truly appreciate your input.
We’re sorry to see you go, but thank you again for trying Ryviu. If you ever return, we’d be happy to support you better.
Best regards,
Yen