Anmeldelser (353)

Samlet bedømmelse
4,9
Antal pr. bedømmelsesniveau
  • 93 % af bedømmelserne er på 5 stjerner
  • 4 % af bedømmelserne er på 4 stjerner
  • 0 % af bedømmelserne er på 3 stjerner
  • 1 % af bedømmelserne er på 2 stjerner
  • 1 % af bedømmelserne er på 1 stjerner
29. august 2024

Super Service! Selbst am Wochenende wurde die Installation rasch durchgeführt. Bestellt am Samstag und erledigt am Sonntag!

Die sehr vielen Features, selbst beim günstigsten Abo, sind mehr als ausreichend, jedoch muss man diese auch erlernen. In 2 Tagen habe ich meine B2B-Area aufgebaut und die ersten Bestellungen mit Partnerhändlern testen können.

Das Onlineshop-Overlay ist einfach stylisch, super zu bedienen und das Backoffice ist auch verständlich!

Grandios und Kompliment ans SparkLayer-Team!

LUI e LEI - Interiors
Østrig
5 dage bruger appen
SparkLayer svarede 2. september 2024

Vielen Dank – das ist schön zu hören! :)

17. august 2024

I can’t recommend SparkLayer B2B & Wholesale enough for automating processes! :)

It’s cost-effective, easy to use and has made life so much easier for our customers while saving us a ton of time and hassle on the admin side.

The setup was straight forward for a non-technical person. The technical team were very responsive. Big shoutout to Ben for all his help!

PieceHouse
New Zealand
3 måneder bruger appen
SparkLayer svarede 19. august 2024

Thank you for leaving such a great review - we'll pass this onto Ben and our Support team :)

13. august 2024

Sparklayer has been one of the best choices we made. We needed a wholesale solution that was more polished and professional than some of the other options on the app store, and spark layer delivered. They also helped integrate our theme without me ever touching the keyboard, with no discernable glitches or bugs. And, when we did find some funky interactions with other apps on the retail side, their team did all the work to remove these for wholesale customers. 10/10 would sparklayer again.

Redwood Mushroom Supply
USA
Cirka 2 måneder bruger appen
SparkLayer svarede 19. august 2024

This is great to hear, thank you for taking the time to leave such lovely feedback!

3. juli 2024

I don't think I've ever had so many issues with an app not functioning properly in my life. The fact that there is such a major time difference makes it impossible to get immediate help. So its always wait for a few hours, sometimes not quite as long...and then they come back with a fix that they haven't actually looked at the whole problem. So tired of this. I have this app on 2 stores because I didn't want to run a 3rd site, but now I am regretting that decision and will probably just pay for another site and cancel these both after paying someone many hours of work trying to get this to work properly.

SoulDeo USA
USA
Cirka en måned bruger appen
SparkLayer svarede 5. juli 2024

We're sorry to hear you've not had a great experience using our app. We've recently hired new Support staff in different timezones and will work to resolve the issues you've faced quickly. We hope to get you up and running soon!

3. juli 2024

The resources, reference material and support that this app provides is amazing. I am not an expert web developer by any means but I have been able to do some amazing things with Spark Layer because of how well they've documented their how-to's and user manuals and references etc.

A couple times I've needed to reach out to them directly for assistance and firstly, their AI chatbot has been able to get me 90% of the answers I need but when I've been stuck, a real person responded very quickly and helps me get the rest of the way.

I was helped today by Daniel and he was super helpful and was able to trouble shoot a coding related issue I was getting nowhere with. He figured it out and I was able to move on with my day! Thanks Daniel!

Airlight
Canada
Cirka en måned bruger appen
SparkLayer svarede 5. juli 2024

Thanks so much for taking the time to leave a review, we really appreciate the great feedback and will pass it onto our Support team!

3. juni 2024

Sparklayer is an outstanding cost effective solution if you wish to apply B2B functionality to your Shopify store. Once you get your head around how it works its flawless and robust. The Sparklayer team are constantly there for you providing solutions at every hurdle. I wouldnt hesitate to recommend this to anyone looking for a B2B solution.. Well done Sparklayer !

Esposti Ltd
Storbritannien
5 måneder bruger appen
SparkLayer svarede 5. juni 2024

Thank you for taking the time to leave a review - we're so glad you're enjoying using SparkLayer!

Redigeret 4. juni 2024

Bumpy start with install issues and support not being available straight away but soon fixed and setup properly once they were aware of the problem. Great features and all I need for a B2B store.

Techstyle
New Zealand
12 dage bruger appen
SparkLayer svarede 28. maj 2024

We’re really sorry to hear that you didn’t have a great experience with us. We reached out over email last week but we’ve not yet heard back from you - we’d love the chance to resolve this issue if you’re open to a quick call with our Support team.

It sounds like it might have been a technical glitch that we can rectify quickly, so please get in touch and we’ll get you up and running ASAP!

We take all feedback seriously and would be more than happy to offer you an extended trial period so that you can experience all the benefits we believe SparkLayer can provide your business. We hope to hear from you soon!

15. maj 2024

This is the best B2B app for Shopify I've found. I've used it for over six months on another e-shop without any issues. Chris, Justas, and the support team are fantastic, always willing to help and very responsive.

Materia Rica Trade
Spanien
En dag bruger appen
SparkLayer svarede 17. maj 2024

Thank you for the review - it's great to hear you're enjoying SparkLayer! We'll pass your feedback onto our team :)

10. maj 2024

This app has been great for my wholesale store needs. I have different inventory between wholesale/retail, so I needed to make 2 stores. Some things I've wanted to do are a little complex, but the support is super helpful and will often make the edits I request if they're too hard for me to do.

Crabcakes & Cannabis Wholesale
USA
9 måneder bruger appen
SparkLayer svarede 13. maj 2024

Thank you for taking the time to leave such great feedback, we'll pass it on to the team!

26. april 2024

Very customizable, which is great, but can be a little daunting to those not familiar with Liquid and CSS. For our few hiccups, the support team has been incredible and very quick to respond. This is a really cool application and allows for a ton of flexibility over our old system!

Glo Brands Wholesale
USA
2 måneder bruger appen
SparkLayer svarede 30. april 2024

Great to hear you're enjoying SparkLayer and are now fully set up - we'll pass your feedback to our Support team, thank you!