Reseñas (353)

Calificación general
4,9
Recuentos por nivel de calificación
  • El 93% de las calificaciones son de 5 estrellas
  • El 4% de las calificaciones son de 4 estrellas
  • El 0% de las calificaciones son de 3 estrellas
  • El 1% de las calificaciones son de 2 estrellas
  • El 1% de las calificaciones son de 1 estrellas
22 de marzo de 2024

So far, Sparklayer really delivers! I'm extremely pleased with how responsive / knowledgeable the UK customer service is (thanks Ben!). We're still in test mode, but all the features work: the wholesale checkout is robust, customer groups and price lists work as intended. The only thing I'm unable to do is assigning different terms for the same customer group (e.g., I cannot differentiate between preorders and in stock items to let people check out with an invoice if they're on credit card terms - it's a problem for backorders as people don't want to pay in advance for a product that might be shipping in a month). But overall, I highly recommend.

DHOME
Estados Unidos
Alrededor de 2 meses usando la aplicación
SparkLayer respondió 26 de marzo de 2024

Thank you for taking the time to leave a review! This is a suggestion we've had from a number of customers and we're actively exploring it as part of a future update to SparkLayer. At this point in time, we don't have a precise timeline but we can keep you updated once we have a better idea :)

20 de marzo de 2024

We switched to Shopify some weeks ago and the biggest headache was a functional B2B solution. We already tested 3 Apps, but none of them worked really well. With SparkLayer everything works really good, it looks good, the service is fast and really competent. Just after only few hours I was able to start with the B2B solution, especially because of the fast customer service. Great job! I am thrilled about the app and the customer service

BOLERO
Alemania
3 días usando la aplicación
SparkLayer respondió 22 de marzo de 2024

This is great to hear, thank you so much for taking the time to leave a review - we're really enjoying working with you :)

11 de marzo de 2024

Currently not so satisfied with the app service. Our page suddenly disappeared where customers can sign up to view the B2B section. This page was thoroughly tested through so we know it existed....
The website goes online tomorrow so I open the chat, see the person typing and suddenly no response.

Nourist
Bélgica
Alrededor de 2 meses usando la aplicación
SparkLayer respondió 21 de marzo de 2024

Thank you for your feedback and we're sorry if you're experienced issues with your registration form. Our team have been in contact to clarify the exact issue and we're on hand as soon as you're ready! We hope you're enjoying using SparkLayer and just let us know if we can help any further.

5 de marzo de 2024

As a customer who recently left Shopify Plus services, we were looking for an app that could fill the void for our B2B customers. Although we're just starting with the app, everything from customer service to the implementation, and ordering has been top notch. Highly recommend giving it a try if you are on the fence.

Eye Candy Pigments
Estados Unidos
23 días usando la aplicación
SparkLayer respondió 6 de marzo de 2024

Thank you for the feedback, great to hear you're set up for success - we're looking forward to continuing working with you!

19 de febrero de 2024

The single best Wholesale app we've ever used. It's FANTASTIC. I can't get over how simple, streamlined and easy it is to use.

They set it up within 6 hours of downloading it, managed all the website integration which can be tricky sometimes.

Had one small glitch occur and got a response in the live chat within 15 minutes saying what happened and that they'd fixed it.

Superb App! I encourage you to download and use it, 10/10

Murgs
Reino Unido
Alrededor de 4 horas usando la aplicación
SparkLayer respondió 20 de febrero de 2024

Thank you for taking the time to leave a review. It's so great to hear you're enjoying using our app - we'll pass the feedback to our Support team!

Fecha de modificación: 21 de febrero de 2024

After thoroughly researching a multitude of wholesale B2B Shopify apps, I felt SparkLayer was the most professional, up to date option. This was not something I wanted to test out 3 or 4 different apps before choosing the best option. After comparing the options I could tell SparkLayer was probably our best option. Another major point of difference was that I was able to schedule a live demo with a real human and it was someone from the actual SparkLayer team, not some outsourced employee from a different country like another demo I had. It has definitely proven to fill all our needs without any issues or conflicts with other apps or feature of our store. The implementation went very smoothly and they installed the code changes in our theme for us in very short time. Even with US/UK time zone differences, support is always very prompt and timely. It also worked very well right out of the box, our first customer we invited to use it was placing orders on it immediately after we invited them, and had no issues logging in and using the SparkLayer interface without any guidance or assistance from us.

Verena Street Coffee Co.
Estados Unidos
14 días usando la aplicación
SparkLayer respondió 21 de febrero de 2024

Thanks so much for the great feedback, we're enjoying working with you, too! We'll pass this onto our Support team :)

17 de febrero de 2024

Perfect for our B2B requirements but even more so, the level of responsiveness, professionalism and knowledge about how to setup and optimise our wholesale channel has been invaluable. Specific shout out to Alex Dixey who has helped us tremendously. I spent a lot of time looking at a lot of different solutions and Sparklayer has my absolute endorsement and recommendation.

Baker & Bray
Reino Unido
10 días usando la aplicación
SparkLayer respondió 19 de febrero de 2024

Thanks so much for taking the time to leave a review - we'll pass this on to Alex and the rest of the team!

18 de enero de 2024

For our webshop we needed several B2B functions. SparkLayer offers these functions in 1 package, which is very convenient. SparkLayer also has great customer service, the team offers quick support with questions and customizations on our webshop. Definitely recommend SparkLayer for B2B webshops.

Dutchie
Países Bajos
Alrededor de 1 año usando la aplicación
16 de enero de 2024

BEST APP EVER!! This B2B solution that integrates with Shopify is everything we needed and works extremely well. The Support team are excellent; truly knowledgeable, dedicated, very reachable, and above-all, they went over-and-above to help us fix issues before we went live! We have standard Shopify store which integrates with our SAGE300 ERP system and are now able to service all of our B2B customers.

I am truly impressed with the APP and even more so with the Support! Definitely recommend this app and company!!

Linda

Union Nature Aroma-Phyto
Canadá
7 meses usando la aplicación
SparkLayer respondió 14 de febrero de 2024

Thanks very much for your kind review 😊

11 de enero de 2024

Fantastic addition to our website to allow B2B ordering.

I am able to offer different trade discount rates to each customers very simply. It integrated very easily with Shopify and is a very to use.

They’re always willing to listen to our feedback and put our ideas on their future roadmap.

I would highly recommend SparkLayer if you need a B2B solution, and is a fraction of the cost of Shopify Plus and does so much more.

34 St John Ltd
Reino Unido
4 meses usando la aplicación
SparkLayer respondió 17 de enero de 2024

Thanks for the review - it has been a pleasure working with you!