Omtaler (353)

Samlet vurdering
4.9
Antall per vurderingsnivå
  • 93 % av vurderingene er 5 stjerner
  • 4 % av vurderingene er 4 stjerner
  • 0 % av vurderingene er 3 stjerner
  • 1 % av vurderingene er 2 stjerner
  • 1 % av vurderingene er 1 stjerner
11. desember 2024

Amazing support and a very advanced B2B tool. What's important to notice, is that it's not utilizing most of the base B2B features of Shopify itself, but rather is an "overwriter" of the tool. Still, considering all apps in this category this seems to be the best one.

SimplyBuy.pl
Polen
14 dager bruker appen
SparkLayer svarte 13. desember 2024

Thank you for leaving a review - great to heat you're enjoying our B2B features!

11. desember 2024

Before looking at Sparklayer, I looked and tried many of the other wholesale / b2b apps on shopify. Sparklayer blew me away compared to them in terms of comprehensive features for b2b and ease of use. All the other apps were super ugly and hard to use. Sparklayer is robust and can handle so many different situations. Plus their support is pretty good (although I wish they had support that overlapped more with USA times zones) and their documentation is extensive.

Downsides: sometimes there's technical bugs that require a developer or support, their support is on UK time, and its fairly expensive.

Rainier Watch - Wholesale
USA
Over 1 år bruker appen
SparkLayer svarte 13. desember 2024

Thanks so much for taking the time to leave a review - it's great to hear you're enjoying using SparkLayer! We now have non-UK Support teams, so we can cover multiple timezones for our global customers :)

21. november 2024

I've just set this up on my store so that I could offer a more streamlined process for my B2B wholesale orders. The Sparklayer team have been absolutely brilliant from set up to answering any questions and helping me to set up my wholesale operation. Having just had my first order through the platform, my customer has indicated that they have found this a much easier than my previous manual process.

DESIGN SMITH STUDIO
Storbritannia
29 dager bruker appen
SparkLayer svarte 9. desember 2024

Thanks so much for sharing your feedback - great to hear both you and your customers are enjoying SparkLayer! We'll share this with our team :)

12. november 2024

I demo'd four or five alternatives before finally choosing SparkLayer. The features are amazing, the tech suport is among the best I have ever encountered and the onboarding is first class. I nornally dont bother writing reviews but feel I owe it to Cameron and the rest of the team as they are outstanding.

Miracletox UK / Ireland
Storbritannia
9 dager bruker appen
SparkLayer svarte 14. november 2024

Thanks so much for taking the time to leave a review - we'll pass this onto Cameron, too!

5. november 2024

This app has brought a lot of value to our company. Not only helping us service our customers better but also helping our sales agents to promote our products and portal.

And if that was not enough, the team and support is awesome.
They've really helped us not only use the SparkLayer but to refine our business to best serve our customers.

GenoGenix
USA
10 måneder bruker appen
SparkLayer svarte 7. november 2024

Thank you for taking the time to leave such a great review - brilliant to hear you're enjoying using SparkLayer! :)

17. oktober 2024

This is maybe the first app that does everything I wanted it to do. It does all it claims and then some! We're setting up a great B2B option for our customer base. The help is like no-other! Fast and thorough. If you are expanding your B2C Shopify site, there is no better option. Highly recommend.

Haspel
USA
Rundt 2 måneder bruker appen
SparkLayer svarte 24. oktober 2024

Wow, what great feedback - thank you! Fantastic to hear you're enjoying using SparkLayer :)

29. august 2024

Super Service! Selbst am Wochenende wurde die Installation rasch durchgeführt. Bestellt am Samstag und erledigt am Sonntag!

Die sehr vielen Features, selbst beim günstigsten Abo, sind mehr als ausreichend, jedoch muss man diese auch erlernen. In 2 Tagen habe ich meine B2B-Area aufgebaut und die ersten Bestellungen mit Partnerhändlern testen können.

Das Onlineshop-Overlay ist einfach stylisch, super zu bedienen und das Backoffice ist auch verständlich!

Grandios und Kompliment ans SparkLayer-Team!

LUI e LEI - Interiors
Østerrike
5 dager bruker appen
SparkLayer svarte 2. september 2024

Vielen Dank – das ist schön zu hören! :)

17. august 2024

I can’t recommend SparkLayer B2B & Wholesale enough for automating processes! :)

It’s cost-effective, easy to use and has made life so much easier for our customers while saving us a ton of time and hassle on the admin side.

The setup was straight forward for a non-technical person. The technical team were very responsive. Big shoutout to Ben for all his help!

PieceHouse
New Zealand
3 måneder bruker appen
SparkLayer svarte 19. august 2024

Thank you for leaving such a great review - we'll pass this onto Ben and our Support team :)

13. august 2024

Sparklayer has been one of the best choices we made. We needed a wholesale solution that was more polished and professional than some of the other options on the app store, and spark layer delivered. They also helped integrate our theme without me ever touching the keyboard, with no discernable glitches or bugs. And, when we did find some funky interactions with other apps on the retail side, their team did all the work to remove these for wholesale customers. 10/10 would sparklayer again.

Redwood Mushroom Supply
USA
Rundt 2 måneder bruker appen
SparkLayer svarte 19. august 2024

This is great to hear, thank you for taking the time to leave such lovely feedback!

3. juli 2024

I don't think I've ever had so many issues with an app not functioning properly in my life. The fact that there is such a major time difference makes it impossible to get immediate help. So its always wait for a few hours, sometimes not quite as long...and then they come back with a fix that they haven't actually looked at the whole problem. So tired of this. I have this app on 2 stores because I didn't want to run a 3rd site, but now I am regretting that decision and will probably just pay for another site and cancel these both after paying someone many hours of work trying to get this to work properly.

SoulDeo USA
USA
Rundt 1 måned bruker appen
SparkLayer svarte 5. juli 2024

We're sorry to hear you've not had a great experience using our app. We've recently hired new Support staff in different timezones and will work to resolve the issues you've faced quickly. We hope to get you up and running soon!