รีวิว (353)

การให้คะแนนโดยรวม
4.9
จำนวนต่อระดับคะแนน
  • 93% ของการให้คะแนนคือ 5 ดาว
  • 4% ของการให้คะแนนคือ 4 ดาว
  • 0% ของการให้คะแนนคือ 3 ดาว
  • 1% ของการให้คะแนนคือ 2 ดาว
  • 1% ของการให้คะแนนคือ 1 ดาว
3 กรกฎาคม 2024

The resources, reference material and support that this app provides is amazing. I am not an expert web developer by any means but I have been able to do some amazing things with Spark Layer because of how well they've documented their how-to's and user manuals and references etc.

A couple times I've needed to reach out to them directly for assistance and firstly, their AI chatbot has been able to get me 90% of the answers I need but when I've been stuck, a real person responded very quickly and helps me get the rest of the way.

I was helped today by Daniel and he was super helpful and was able to trouble shoot a coding related issue I was getting nowhere with. He figured it out and I was able to move on with my day! Thanks Daniel!

Airlight
แคนาดา
ประมาณ 1 เดือน ในการใช้แอป
SparkLayer ตอบแล้ว 5 กรกฎาคม 2024

Thanks so much for taking the time to leave a review, we really appreciate the great feedback and will pass it onto our Support team!

3 มิถุนายน 2024

Sparklayer is an outstanding cost effective solution if you wish to apply B2B functionality to your Shopify store. Once you get your head around how it works its flawless and robust. The Sparklayer team are constantly there for you providing solutions at every hurdle. I wouldnt hesitate to recommend this to anyone looking for a B2B solution.. Well done Sparklayer !

Esposti Ltd
สหราชอาณาจักร
5 เดือน ในการใช้แอป
SparkLayer ตอบแล้ว 5 มิถุนายน 2024

Thank you for taking the time to leave a review - we're so glad you're enjoying using SparkLayer!

แก้ไขเมื่อ 4 มิถุนายน 2024

Bumpy start with install issues and support not being available straight away but soon fixed and setup properly once they were aware of the problem. Great features and all I need for a B2B store.

Techstyle
นิวซีแลนด์
12 วัน ในการใช้แอป
SparkLayer ตอบแล้ว 28 พฤษภาคม 2024

We’re really sorry to hear that you didn’t have a great experience with us. We reached out over email last week but we’ve not yet heard back from you - we’d love the chance to resolve this issue if you’re open to a quick call with our Support team.

It sounds like it might have been a technical glitch that we can rectify quickly, so please get in touch and we’ll get you up and running ASAP!

We take all feedback seriously and would be more than happy to offer you an extended trial period so that you can experience all the benefits we believe SparkLayer can provide your business. We hope to hear from you soon!

15 พฤษภาคม 2024

This is the best B2B app for Shopify I've found. I've used it for over six months on another e-shop without any issues. Chris, Justas, and the support team are fantastic, always willing to help and very responsive.

Materia Rica Trade
สเปน
1 วัน ในการใช้แอป
SparkLayer ตอบแล้ว 17 พฤษภาคม 2024

Thank you for the review - it's great to hear you're enjoying SparkLayer! We'll pass your feedback onto our team :)

10 พฤษภาคม 2024

This app has been great for my wholesale store needs. I have different inventory between wholesale/retail, so I needed to make 2 stores. Some things I've wanted to do are a little complex, but the support is super helpful and will often make the edits I request if they're too hard for me to do.

Crabcakes & Cannabis Wholesale
สหรัฐอเมริกา
9 เดือน ในการใช้แอป
SparkLayer ตอบแล้ว 13 พฤษภาคม 2024

Thank you for taking the time to leave such great feedback, we'll pass it on to the team!

26 เมษายน 2024

Very customizable, which is great, but can be a little daunting to those not familiar with Liquid and CSS. For our few hiccups, the support team has been incredible and very quick to respond. This is a really cool application and allows for a ton of flexibility over our old system!

Glo Brands Wholesale
สหรัฐอเมริกา
2 เดือน ในการใช้แอป
SparkLayer ตอบแล้ว 30 เมษายน 2024

Great to hear you're enjoying SparkLayer and are now fully set up - we'll pass your feedback to our Support team, thank you!

25 เมษายน 2024

I can count on one hand the number of times I have felt compelled to write a review. This app is one of them.

I was trying to launch my wholesale store and realized I needed a Shopify store. I then realized that a lot of the standard settings do not work for the wholesale model. I started trying to piece together different apps, each of which only did 1 thing of a long list of requirements.

A fellow business owner recommended this app to me, and I am so glad they did. Not only does this app offer all but 1 of my requirements (I will learn to live without that one for a while), but the team was SO HELPFUL and SO RESPONSIVE that within 2 days or so from installing, I am ready to launch my store. Hooray! The customer service, timeline, friendliness, usability for endusers of my site etc. is off the charts thanks to this app.

Harmony Hardin
สวิตเซอร์แลนด์
7 วัน ในการใช้แอป
SparkLayer ตอบแล้ว 30 เมษายน 2024

Wow, what great feedback - thank you so much for taking the time to leave this review! We're enjoying working with you and will pass this onto the team :)

22 มีนาคม 2024

Hands down the best B2B app for Shopify. Docs are clear and support is top notch! We needed some custom adjustments and they helped us out right away.

I have tried most of the B2B apps on Shopify but most lack good UI/UX for B2B customers and Sparklayer solves this!

Goldea Health
เนเธอร์แลนด์
24 วัน ในการใช้แอป
SparkLayer ตอบแล้ว 25 มีนาคม 2024

Thank you so much for the great feedback - we're glad you liked the Help Docs and we'll pass your words onto our Support team!

22 มีนาคม 2024

So far, Sparklayer really delivers! I'm extremely pleased with how responsive / knowledgeable the UK customer service is (thanks Ben!). We're still in test mode, but all the features work: the wholesale checkout is robust, customer groups and price lists work as intended. The only thing I'm unable to do is assigning different terms for the same customer group (e.g., I cannot differentiate between preorders and in stock items to let people check out with an invoice if they're on credit card terms - it's a problem for backorders as people don't want to pay in advance for a product that might be shipping in a month). But overall, I highly recommend.

DHOME
สหรัฐอเมริกา
ประมาณ 2 เดือน ในการใช้แอป
SparkLayer ตอบแล้ว 26 มีนาคม 2024

Thank you for taking the time to leave a review! This is a suggestion we've had from a number of customers and we're actively exploring it as part of a future update to SparkLayer. At this point in time, we don't have a precise timeline but we can keep you updated once we have a better idea :)

20 มีนาคม 2024

We switched to Shopify some weeks ago and the biggest headache was a functional B2B solution. We already tested 3 Apps, but none of them worked really well. With SparkLayer everything works really good, it looks good, the service is fast and really competent. Just after only few hours I was able to start with the B2B solution, especially because of the fast customer service. Great job! I am thrilled about the app and the customer service

BOLERO
เยอรมนี
3 วัน ในการใช้แอป
SparkLayer ตอบแล้ว 22 มีนาคม 2024

This is great to hear, thank you so much for taking the time to leave a review - we're really enjoying working with you :)