SparkLayer B2B & Wholesale

Currently not so satisfied with the app service. Our page suddenly disappeared where customers can sign up to view the B2B section. This page was thoroughly tested through so we know it existed....
The website goes online tomorrow so I open the chat, see the person typing and suddenly no response.

As a customer who recently left Shopify Plus services, we were looking for an app that could fill the void for our B2B customers. Although we're just starting with the app, everything from customer service to the implementation, and ordering has been top notch. Highly recommend giving it a try if you are on the fence.

The single best Wholesale app we've ever used. It's FANTASTIC. I can't get over how simple, streamlined and easy it is to use.

They set it up within 6 hours of downloading it, managed all the website integration which can be tricky sometimes.

Had one small glitch occur and got a response in the live chat within 15 minutes saying what happened and that they'd fixed it.

Superb App! I encourage you to download and use it, 10/10

After thoroughly researching a multitude of wholesale B2B Shopify apps, I felt SparkLayer was the most professional, up to date option. This was not something I wanted to test out 3 or 4 different apps before choosing the best option. After comparing the options I could tell SparkLayer was probably our best option. Another major point of difference was that I was able to schedule a live demo with a real human and it was someone from the actual SparkLayer team, not some outsourced employee from a different country like another demo I had. It has definitely proven to fill all our needs without any issues or conflicts with other apps or feature of our store. The implementation went very smoothly and they installed the code changes in our theme for us in very short time. Even with US/UK time zone differences, support is always very prompt and timely. It also worked very well right out of the box, our first customer we invited to use it was placing orders on it immediately after we invited them, and had no issues logging in and using the SparkLayer interface without any guidance or assistance from us.

Perfect for our B2B requirements but even more so, the level of responsiveness, professionalism and knowledge about how to setup and optimise our wholesale channel has been invaluable. Specific shout out to Alex Dixey who has helped us tremendously. I spent a lot of time looking at a lot of different solutions and Sparklayer has my absolute endorsement and recommendation.

For our webshop we needed several B2B functions. SparkLayer offers these functions in 1 package, which is very convenient. SparkLayer also has great customer service, the team offers quick support with questions and customizations on our webshop. Definitely recommend SparkLayer for B2B webshops.

BEST APP EVER!! This B2B solution that integrates with Shopify is everything we needed and works extremely well. The Support team are excellent; truly knowledgeable, dedicated, very reachable, and above-all, they went over-and-above to help us fix issues before we went live! We have standard Shopify store which integrates with our SAGE300 ERP system and are now able to service all of our B2B customers.

I am truly impressed with the APP and even more so with the Support! Definitely recommend this app and company!!

Linda

Fantastic addition to our website to allow B2B ordering.

I am able to offer different trade discount rates to each customers very simply. It integrated very easily with Shopify and is a very to use.

They’re always willing to listen to our feedback and put our ideas on their future roadmap.

I would highly recommend SparkLayer if you need a B2B solution, and is a fraction of the cost of Shopify Plus and does so much more.

The onboarding experience was effortless and fantastic, and the user interface is slick and intuitive. I appreciated the thoughtful and personalized onboarding with the call with Alex and Cameron. Their turnaround was quick, and we now have a straightforward experience for our retail partners. SparkLayer FTW!

Sparklayer and aerply had a challenging start. This was mainly due to numerous misunderstandings. After having a call with Sparklayer and explaining our issues, they addressed our concerns 100%.

Alex, who took charge of the integration for us, went above and beyond, doing much more than just integrating the Sparklayer tool.

I am very happy to revise my experience and, with complete confidence, give it a 5-star rating. Outstanding customer service!

Thanks to the team, and I hope the support remains this excellent, and you continue to thrive in the market!

Best regards,
Julian