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Melvin was very helpful in getting my troubleshooting solved in a timely and responsive manner. Thanks so much! :)
Thank you for leaving a review for Melvin. We're so glad your inquiry was answered in a timely manner. Our team is always working to provide assistance as quickly as possible. We hope to assist you again soon. - Erwin
A very exciting app so far. Easy to use.
I recommend this app. It is something can be easily done for dummies lol
Thanks for this! And just know that you have more to be excited about as we're always making improvements to the app.
Very helpful and exact with helping. Easy to understand guidance. Much appreciated. Lots of products to choose from
Thanks for your feedback! It gives us much pleasure to know that you love the app and our products. Your kind words encourage us to continue doing our best. Thanks again, and have a wonderful day. - Erwin
I find really good products on here. What I really like is I can see if I'll make a profit based on shipping costs.
Wonderful! We are glad you are able to find good products on Spocket. We'll keep on adding more products for you to choose from. Reach out to us at support@spocket.co anytime you need help! - Erwin
Russel provided amazing customer service when I ran into an issue. Russel had very speedy replies highly recommend.
Thanks for your feedback! It gives us much pleasure to know that you love the app and that Russel was able to provide you with the assistance you need. Your kind words encourage us to continue doing our best. Thanks again, and have a wonderful day. - Irene
I am new to Spocket and so far their customer service has been excellent and Spocket is so easy to use with Shopify!
Welcome to Spocket! Thanks for telling us about your experience with our customer service and platform. We are happy to have you with us! Thank you for choosing Spocket!
Customer service was great. That is always really important in an app for me. I hope that it continues to go well.
Sorry to hear about your situation! You definitely should not be charged as long as you cancelled within the trial period on a monthly plan. We would be more than happy to re-investigate and re-evaluate your request to make sure that your account receives the necessary actions. We'll have one of our account managers reach out to you directly to get you sorted out. Thank you for your patience and understanding!
I like this app, definitely helpful. I'd like to use it on daily basis to boost sales and provide good delivery service.
Thank you for choosing Spocket to help boost your sales and provide fast shipping! We'll do our best to make sure you get all the help you need. Don't hesitate to reach out to us at support@spocket.co if you need any assistance! -John
I had issue with my imports not loading properly and Peejay went above and beyond to help me identify and fix the issue.
Thanks for your kind words and for mentioning one of our Customer Support Team. You’re right, Peejay is always going above and beyond. We’ll be sure to share your praises with her! If you have any questions or concerns feel free to contact us. -Erwin
Ria helped me understand that my account was disconnected, so I was able to keep my account current. Site is easy to use.
Hi there! Thank you for the review. We are so happy to hear that Ria was able to provide you with the assistance you need. We’ll make sure we pass your kind words along to her who we know will be delighted to read your comment. We are always available to assist you so don't hesitate to reach out to us! - Erwin
