Ultimate Upsell & Cross‑Sell

The application works well, and the support team is very responsive and quick to find solutions.
Special thanks to RG Sarmiento for his assistance.

We have been using Ultimate Upsell for a few years now. It has increased our average order. We use a pop up when the customer arrives to the cart and many times we find the customer will add the item in to the cart. Creating the popups is fairly simple - just make sure to read the wording and test it out before you publish. Only recently we needed support as the pop up was still usable, but difficult to see (black background). We reached out to support and received a response and a fix. The support team was kind and helpful.

Used this app for a number of months now and never been very pleased with it. The main issue is that the pop up is soooo slow to load so customer's have already moved on before it comes up.

Also there's lots of issues with it not working if you try to include it in-theme. Particularly at checkout it didn't work at all

And the analytics don't track well. It regularly counts purchases where none have occurred and there's no real analytics dashboard so you can't go in and scrutinise how well it's doing