USAdrop‑Dropshipping & POD

I recently experienced some issues contact their support team resolved everything quickly and efficiently. They guided me through the setup, ensured my store was properly connected, and even assinecting my store to the USAdrop app, gained a sales agent to help manage and fulfill my orders. Their fast response and hands‑on assistance made the process smooth and stress‑free. I appreciate their professionalism and reliable customer service.

What an amazing App. It runs perfectly and without any issues. My agent Voizen is wonderful. Always reply on time and does his best to resolve any problems with customer orders

Summary of the Incident with USA DROP

Over the past 8 to 10 months, my business relationship with USA DROP has been marked by serious breaches of contract, a complete lack of transparency, and conduct that has resulted in direct financial loss, missed business opportunities, and a fundamental breakdown of trust.

I placed an order for custom-produced bags via the USA DROP platform. The production was fully prepaid — $800 upfront, no open balance. The goods were manufactured, confirmed as completed, and stored at USA DROP’s warehouse, ready for fulfillment.

Then, without any prior notice, warning, or payment request, I received a single email informing me that my products had been disposed of. The justification: allegedly unpaid warehouse fees totaling $1,800.

Facts:

I was never informed — neither in writing nor verbally — about any warehouse costs at any point.

I never received a formal invoice, payment reminder, deadline, or even a basic notification that any charges existed.

There was no mention of time limits, storage deadlines, or what would happen if storage fees weren’t paid.

The first and only communication I received was after the products were already destroyed.

In that same email, I was told I could “solve” the issue by paying an additional $500, and USA DROP would consider re-producing the items. This offer is not only unprofessional, but completely unjustified. Why should I pay $500 more on top of the $800 I already paid, just to replace products that were destroyed — without notice and without legal basis?

In addition to the above, I also paid monthly subscription fees of $30 per month for the platform itself, over a period of 8 to 10 months. That adds up to another $240–$300 for a service that, in the end, delivered neither reliability nor accountability.

The warehouse fee of $1,800 for approx. 200 bags is completely unrealistic and detached from industry standards. Even in Switzerland — one of the most expensive logistics markets globally — such a fee would be considered outrageous. What’s worse, the calculation method provided was illogical: they multiplied volume and item quantity, which is not how any serious warehouse calculates costs. In standard logistics, you charge either per item or per volume, never both.

In summary:

I prepaid for products that were never delivered.

The products were destroyed without any prior warning, invoice, or legal justification.

I never received any formal notice about storage fees — only a post-facto explanation after the fact.

I was asked to pay an additional $500 to “fix” a problem I didn’t cause.

I paid ongoing subscription fees for a platform that ultimately failed to deliver.

The alleged warehouse fees are not just inflated — they are calculated in a way that is commercially invalid.

USA DROP’s behavior violates basic principles of business conduct, contract law, and the protection of customer property. Their actions were unprofessional, possibly unlawful, and have caused not only financial damage, but significant operational disruption.