Withdraw Order ‑ EU Compliance

Easy compliance with EU Directive 2023/2673: Withdrawal button / order cancellation

From 2026, the EU Directive 2023/2673 will make you legally required to offer a withdraw button. Add the legally required button today, get compliant in less than 2 minutes. Customers can submit their withdrawal directly in your store – no login needed. A confirmation email is sent automatically, keeping you covered legally without any manual work. Set up in minutes, no coding required. Manage every request from one clear dashboard, with audit reporting and a fully customizable form built in.

• Easy cancellation on a fully customizable page
• Cancellation button in your thank you & status page
• Automated & customizable emails
• Link already fulfilled orders to your existing return soulution
• Automatic form-page creation, easy setup, get compliant in less than 2 minutes