Zipchat AI智能客服、在线客服与销售聊天机器人
达到我们在性能、设计和集成方面的最高标准。 详细了解 在新窗口中打开
- 定价
-
提供免费套餐。 提供免费试用。
- 深受您的同类商店的喜爱
- 位于美国
- 评分
- 4.8 (174)
- 开发人员
- ZIPCHAT INC
配图图库
AI聊天机器人与AI智能客服，主动处理销售、售前咨询、客户服务、售后与订单：网站在线客服、WhatsApp、Instagram、Messenger与电子邮件，全天候多语言
主动式AI客服与AI聊天机器人，将客户服务转化为实际销售。它在网站在线客服、WhatsApp、Instagram、Messenger与电子邮件中主动迎接并问候每一位顾客，提供售前咨询、个性化商品推荐与新品推荐。AI智能体在对话中直接执行操作：实时物流与订单跟踪、查询与更新订单状态、修改收货地址、取消订单、发放折扣与优惠券、捆绑销售、追加销售与交叉销售、退货、退款与换货、货到付款、开具发票、缺货通知、购物车挽回以及常见问题自动解答。它全天候处理售前咨询、客户服务、售后与客户支持，覆盖所有渠道、多种语言与时区，并可无缝转接人工客服。无需编程即可上线，并基于你的商品、政策与常见问题持续自我学习，同时收集评价与客户洞察。它理解顾客意图，保持品牌语气一致，适配桌面与移动设备，并支持多店铺管理与会员积分查询。借助custom tools与skills，它可在你连接的任何软件中执行操作，从CRM到结账、库存、支付与物流系统，让每一次对话都与销售额相连。
- 一个AI智能体，统一活跃于AI聊天机器人、在线客服、WhatsApp、Instagram、Messenger与电子邮件，集中处理全部对话并保持上下文
- AI客服在对话中主动执行：实时物流与订单跟踪、更新订单状态、修改收货地址、取消订单、退货退款换货、货到付款、开具发票、催付提醒与库存查询
- AI客户服务、售前咨询与售后支持：即时解答产品详情、尺码与尺码建议、现货库存、配送物流、配送时间、运费、付款方式、退换政策与会员积分
- AI销售聊天机器人与智能导购：个性化商品推荐、新品推荐、限时促销、捆绑销售、追加与交叉销售、缺货通知、购物车挽回、收集评价与心愿单提醒
- 多语言AI智能体全天候运行，将每次对话连接到销售额，可无缝转接人工，自我学习、无需编程、自动回复、收集洞察、适配移动端并支持多店铺
- 深受您的同类商店的喜爱
- 位于美国
语言
英语
这款应用未翻译成简体中文
适配以下产品：
- 结账
- Shopify 后台
- ChatGPT, Claude
- Emails, Instagram, Messenger
- Gorgias, Zendesk, Re:amaze
- Klavyo, Omnisend, Brevo
- WhatsApp Business API
定价
Free
免费
特色功能
- 每月120条AI回复
- 每月无限人工回复
- 支持100页内容训练
- AI智能纠错
- AI产品推荐
- 订单状态查询
- 聊天、邮件、WhatsApp、Instagram、Messenger
- AI销售与AI客服
Starter
$49 /月
超出方案限制时，额外+$49可获得250条额外回复
特色功能
- 每月500条回复
- 支持1,000 页
- AI销售与AI客服
- AI校正
- AI产品推荐
- 订单状态
- 聊天、邮件、WhatsApp、Instagram、Messenger
- 可提示的AI能力
7 天免费试用
Growth
$129 /月
超出方案限制时，额外+$49可获得250条额外回复
特色功能
- 每月1,500条回复
- 支持15,000 页
- AI销售与AI客服
- AI校正
- AI产品推荐
- 订单状态
- 聊天、邮件、WhatsApp、Instagram、Messenger
- 可提示的AI能力
7 天免费试用
Pro
$249 /月
超出方案限制时，额外+$49可获得250条额外回复
特色功能
- 每月3,000条回复
- 支持75,000 页
- AI销售与AI客服
- AI校正
- AI产品推荐
- 订单状态
- 聊天、邮件、WhatsApp、Instagram、Messenger
- 可提示的AI能力
7 天免费试用
所有费用均以USD结算。 定期费用和基于使用情况的费用每 30 天收取一次。 查看所有定价选项
评论 (174)
Zipchat has been an impressive AI agent. It responds quickly, understands what our customer is looking for, and helps guide them to the right products with ease. They are constantly adding new features. I'd like to say we will be using this agent for a long time!
Thanks so much! Fast, accurate, and always evolving... that's exactly what we're going for. Here's to a long road ahead together! 🙏
We installed Zipchat (Enterprise Plan) a few months ago and the change is huge: reduced customer care tickets, more sales efficiency, ...and I'm amazed by the number of visitors who chat with the AI agent.
More than an App, Zipchat has actually great people that help you for the onboarding, answer to all your emails and create custom solutions based on your business needs.
5 stars is more than deserved, thank you guys!
Thank you so much! Hearing about the drop in tickets and the boost in efficiency genuinely makes our day. And we're so glad the team has made the onboarding and support feel personal — that means a lot to us. Thanks for the 5 stars, we're lucky to have you! 🙏
Our team was initially skeptical about chatbots in general, but we decided to give ZipChat a try, and it has exceeded our expectations! It's not your typical chatbot. As e-commerce owners, we have full control over the responses and the training materials for the agent. Even better, it actually drives sales! Our customers are very satisfied with the quality of the service. Additionally, ZipChat's support is excellent. We can definitely recommend this product!
Thanks so much for giving us a shot despite the skepticism! Going from "not sure about chatbots" to "it actually drives sales" is our favorite kind of turnaround. Love that you and your customers are happy. Thanks for recommending us! 🙏
支持
应用支持由 ZIPCHAT INC 提供。
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