Review your matched SKUs and activate Amazon service

To access the product mapping page in the Multichannel Fulfillment app for Shopify, select Manage product catalog.

On this page, products listings appear separately for each country in which you’ve completed setting up the Multichannel Fulfillment app for Shopify. You can toggle between countries by clicking the country name at the top of the table. For each country, you can filter, sort, and search for products:

• Search: Open the menu (three lines) at the top right of the product table and then in the search field that appears, type the search terms.
• Filter: Open the menu (three lines) at the top right of the product table and then in the filter row that appears:
  
  1. Click the filter that you want to apply to expand the filter options.
  2. Select / deselect the options that you want to apply.
• Sort: Click the up/down arrow button at the top right of the product table to set the order of operation for the filter options that you selected.

Note: If you’re viewing this page while onboarding a new country, you only see product listings in that country.

The product mapping page supports bulk operations for both MCF and Buy with Prime. The type of bulk operations available differs between app configurations (Buy with Prime and MCF or MCF only).

MCF

You can perform the following bulk operations:

• Update Amazon SKU using a CSV file.
• Change fulfillment service — Set the fulfillment service (MCF or No service) for selected SKUs.
  Note: When you select MCF, Prime is enabled automatically
• Manage Prime (US only) — Turn Prime on or off for selected SKUs that have MCF as their fulfillment service.

To perform a bulk CSV update:

1. On the Manage product catalog page, at top right of the product table, expand the bulk options menu, and then choose Update using CSV.
   Note: You can only use CSV files for bulk updates of up to 15,000 rows or 50 MB. If your dataset is larger, you need to split it up to into files that are under this limit.
2. In the pop-up window, click Download your catalog as a CSV to download a CSV file to your device.
   

   

3. In the CSV file, edit the Amazon SKU, Fulfillment Intent, and Prime (US only) columns.
   
   • Amazon SKU: Enter the SKU as it appears in your Amazon account for each product that you want to manually update.
   • Fulfillment Intent:
     
     • To activate MCF for a product, type “MCF”.
     • If you don’t want to fulfill the item with any Amazon service, type “NONE”.
     • Prime (US only):
       
       • To enable Prime for an MCF product, type “ON”.
       • To disable Prime for an MCF product, type “OFF”.
       • The Prime column only applies to SKUs with Fulfillment Intent set to “MCF”. If Fulfillment Intent is “NONE”, the Prime value is ignored.

Note: Data uploaded through a CSV file overwrites existing data and changes apply immediately.

Buy with Prime and MCF

In other countries, you can update your Amazon service selection in bulk directly from the app:

To perform bulk operations using a using a CSV file:

1. On the Manage product catalog page, at the top right of the product table, choose Update using CSV.
   

   

   Note: You can only use CSV files for bulk updates of up to 15,000 rows or 50 MB. If your dataset is larger, you need to split it into files that are under this limit.
   
2. In the pop-up window, click Download your catalog as a CSV to download a CSV file to your device.
   

   

3. In the CSV file, edit the Amazon SKU and Fulfillment Intent.
   
   • Amazon SKU: Enter the SKU as it appears in your Amazon account for each product that you’d like to manually update.
   • Fulfillment Intent:
     
     • To activate Buy with Prime and MCF for a product, type, “MCF_AND_BWP”.
     • To only activate MCF for a product, type, “MCF”.
     • If you don’t want to fulfill the item with any Amazon service, type “NONE”.

Prime toggle for MCF SKUs

When you select MCF as the fulfillment service for a SKU, a Prime column is enabled with an On/Off toggle for that SKU. This toggle controls whether the SKU is eligible for Prime delivery benefits.

Default behavior: Selecting MCF for a SKU enables Prime automatically, whether you set it individually or in bulk using the Change fulfillment service action.
Note: Prime is enabled by default when you select MCF. You can turn off Prime in the bulk actions menu under Manage Prime.

Turning Prime on or off for individual SKUs

Use the Prime toggle in the Prime column next to any SKU with MCF selected to turn Prime on or off for that specific SKU.

Turning Prime on or off in bulk

To manage Prime for multiple SKUs at once:

1. On the Manage product catalog page, select the checkboxes next to the SKUs that you want to update.
2. From the bulk actions menu, choose Manage Prime.
3. Select On or Off to enable or deactivate Prime for the selected SKUs.

Note: The Manage Prime bulk action only applies to SKUs that have MCF as their fulfillment service. If you change a SKU’s fulfillment service to No service, Prime is deactivated for that SKU automatically (and the Prime toggle is removed). If you later switch the SKU back to MCF, Prime is re-enabled by default.

Having the same SKU name for more than one product across multiple variants, sales channels, selling plans, or status can prevent the Buy with Prime button from appearing on one or all of the products that share that SKU name. It’s a best practice to use unique SKU names to prevent duplicate SKU issues using Buy with Prime.

Examples of duplicate SKUs are as follows:

Duplicate variants:

• Variant ID: 1284719828; SKU Name: BDUX8827; Product Name: Crystal Sandal Shoe; Size: 8
• Variant ID: 1284719834; SKU Name: BDUX8827; Product Name: Crystal Sandal Shoe; Size: 9

Duplicate sales channels:

• Variant ID: 1284719817; SKU Name: BDUX8823; Sales Channel: Online Store
• Variant ID: 1284719813; SKU Name: BDUX8823; Sales Channel: Social Ads store

Duplicate selling plans:

• Variant ID: 1284719829; SKU Name: BDUX8829; Selling Plan Group: Subscribe and Save
• Variant ID: 1284719849; SKU Name: BDUX8829; Selling Plan Group: Prepaid

Duplicate status:

• Variant ID: 1284719842; SKU Name: BDUX8881; Status: Active
• Variant ID: 1284719852; SKU Name: BDUX8889; Status: Draft

Duplicate landing pages:

• Variant ID: 1284719867; SKU name: BDUX9900. Landing page 1
• Variant ID: 1284719899; SKU name: BDUX9900. Landing page 2

To check for duplicate SKUs, use the following steps:

1. Open your Shopify admin and then open the Products page for your store.
2. At the top right, choose Export, All Products, CSV to Excel.
3. Open the exported file in Microsoft Excel and then highlight the Variant SKU column.
4. Choose the Home tab and then Conditional Formatting.
5. In the drop-down menu, choose Highlight Cells Rules and then Duplicate Values, such as in the following example.
   

   

6. Choose OK. Excel highlights cells in the Variant SKU column that have the duplicate values. These are the products or variants have duplicate values across your product list.

Note: Each SKU must be unique to be compatible with Buy with Prime. If you have duplicate SKUs, go to Bulk editing for more information on editing your SKUs.

After you’ve completed SKU mapping and selecting the Amazon service, move to the next setup step - Configure shipping options.