Hello all, my site is constantcords.com, when I use our add to cart function, the actual process isn’t showing until the page is refreshed. Meaning unless customers refresh after adding to cart they can’t checkout. I am a beginner to shopify, I don’t code, I’ve been using many apps and a page builder called pagefy. This is an urgent issue and would like any possible solutions you guys may have for me, thank you.
Hi,
Aaron from Southtown Commerce here.
This link will help you debug your problem: https://help.pagefly.io/manual/cart-drawer-does-not-automatically-update/. This seems to be a common problem with Pagefy drawer carts. Essentially, the product is getting added to the cart, but the cart is not being updated.
This link will walk you through the steps for your particular theme to solve the problem.
Let me know if you have any trouble and I can help you along!
Hi @JustTanner
It’s PageFly here. Thank you for bringing the issue to our attention. I’ve just checked a product page of your store made by PageFly https://constantcords.com/products/repairable-charger?variant=40640209027264 and try to add products and it seems to work now.
And thank you @SouthtownAaron for sharing our Manual about the cart issue. You are using the Narrative theme, am I right?
Please drop messages in live chat if you still have the issue of face any problems, we’re always here to support you @JustTanner