An order

On June 26th, I ordered a pressure tank from a shopify merchant, Coostiona and re ieved a confirmation text. And that was the last thing I heard outside of the debit to credit card. The website disappeared within just a couple of days. I have been trying to get a hold of someone. I want my $360 back. I tried disputing it with my bank, and they started to work with me, but later took the refund back and said that the merchant claimed to have sent it. However, they refuse to share the contact information for me to keep trying. Please help!