Can we manually back date orders in our system?

We have the need to back date manual orders. Is there a way / a setting to allow me to enter the date I want to be reflected on the order?

Hello, @ASeymour !

Emma here from Shopify. At this time, you cannot edit orders in Shopify without the use of an app such as Edit Order by Cleverific, which allows you to change customer shipping or billing info, adjust pricing, add or remove SKU’s and line items on any customer order. Even with the use of such an app, I’m afraid it doesn’t look like you can change the date of an order. You could try reaching out to the app developers to enquire about whether or not this could be achieved with their app. Let us know what you find out!

In the meantime, I’d be happy to pass along a feature request for you. Our developers are always open to suggestions and we truly value your feedback. If you wouldn’t mind sharing how this feature would improve your business, and why it’s important to you, I would love to share that information with our team.

All the best,

Emma | Shopify Support

Thank you! It’s mainly for a manual order, not when the customer places an order.

Please pass along the need to be able to back date orders for me, as well. I have a need on occasion to go back and track an order at an earlier date.

@Emma can you please raise a feature request for the ability to add backdated orders? This is for manual orders on Shopify POS that were missed by staff (as a use case). Not having this feature makes it very difficult for us to reconcile. Many thanks!

Hey ASeymour,

If you are still looking for a solution to this take a look at how our app, AirPower, enables you to create/update draft orders from Airtable. You can see the sample Airtable base to do this here, and we have a help article on how to set this up - How to create and edit Shopify draft orders from Airtable . You can easily update the date of a manual order in your Airtable, and our app will reflect that in Shopify.

I would like to be kept up to date regarding the ability to back-date orders. I am using Shopify to create many manual orders, in addition to having customers place orders through my online store, and often the manual orders need to be backdated. please keep me in the loop!

For testing purposes, being able to back date orders would be swell.

Hello Seymour,

i am facing the same issue you had. Were you able to find a way to backdate orders? I would appreciate if you can let me know.

There is no resolution that I know of

We would also like to request the ability to backdate orders. We need to when staff capture a manual order to reconcile.

Seconding this request to be able to back-date manual orders. Our Shopify system was down for half of last week and now need to add all the missed orders that went through. Having this basic feature would make things much easier.

Hi, please can we be updated or have feedback on this backdating feature. We urgently need to backdate some draft orders.

Is there any movement on this ability?

Has there been any progress made on adding this feature to manual orders?

We would like to manually enter old orders from various platforms for record keeping purposes. As a new user to Shopify, this seems like a very basic feature. It is disappointing that something as simple as choosing a date is still not available.

I am also desperate to backdate orders. Why is shopify ignoring this issues for years!?

Listen to what your clients need.

This is so unnecessarily convoluted to the layman to just change the date on an order. This problem literally has me in tears. 8 hours Ive been working on this problem with no solution.

I have the need to backdate orders mainly missed sales for accounting purposes and to reconcile accurately. On speaking to a customer service rep, they informed me that they do not have enough interest for the developer to add in this feature and the more feedback they receive, the more likely they will look into it :confused: not so promising! Shopify, please look in to this ASAP as it is a basic feature that will make our recording process much more accurate!

Wow!
Adding a BASIC date feature for accurate accounting in not worth their
time? Really?
How absolutely disappointing and unprofessional!

In need of this feature also