CLI does not recognise me as logged in

Shopify Discussion
1

Hi,

I’ve recently set up a staff member user account in order to access CLI on my clients store. I have all the required privileges and logged into the store as shown on the browser. However the when I attempt to log into CLI on terminal it keeps telling me i’m logged out. Has anyone experienced this issue before? Thanks.

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2

It sounds like you are experiencing an issue with logging into the Shopify CLI on your terminal. There are a few potential causes for this issue, and here are a few things you can try to troubleshoot and resolve it:

  1. Make sure you are using the correct login credentials. The CLI login uses the same email and password as your Shopify admin account, so make sure you are entering the correct email and password when prompted.

  2. Check that you have the required permissions to access the Shopify CLI. To use the CLI, you need to have the “Developer” role or a higher role on the store. If you don’t have the required permissions, you won’t be able to log in.

  3. Make sure you have the latest version of the Shopify CLI installed. You can check the version you have installed by running the command shopify --version. If you need to update the CLI, you can run the command npm install -g @Shopify_77 /cli.

  4. Try logging in using the --password flag. This can sometimes help if you are experiencing issues with logging in using the regular login flow. To log in using the --password flag, run the command shopify login --password.

  5. If you are still having issues, you can try clearing the CLI cache by running the command shopify logout --clear-cache. This will log you out and clear the cache, which can sometimes resolve issues with the CLI.

I hope these suggestions help! If you are still having issues after trying these steps, you may want to try reaching out to Shopify support for further assistance.

3

Thanks. For some reason it still does not recognise me as logged in from partner organisation or store staff account allthough i am logged in via a store staff account.

4

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It says i am logged in but still does not recognise the store?