[GraphQL Admin API] translationsRegister not work with some specific locales (zh-CN, zh-TW, pt-PT)

Technical Q&A
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1

Hello Shopify Support Team,
Currently, I have an issue about translation with GraphQL Admin API. I use translationsRegister to add a new translation for an item. It returns success, but when I call translatableResourcesByIds to get the translated resource it, it is empty.
It only occurs when I translate with some locales (zh-CN, zh-TW, pt-PT, …).

I just tried on Shopify App (Translate & Adapt), and it has the same problem as me.

Could you please help fix this issue? Thank you!

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2

Hey @dainq,

To fix this problem, can you refer to this official Shopify article.

This helps you with your issue to get resolved very soon.

3

Yes, I’m using it, but it doesn’t work with some specific locales I just mentioned above. :smiling_face_with_tear:
This issue only started happening recently, it was working fine before.

4

Hi @dainq :waving_hand: thanks for putting in the effort but you probably want to put this on the developer forums.
Of course search first before posting, note: it’s the same forum software so you can copy the editing-contents over to the other forums post-editor; it’s just they dont link accounts etc.

5

Oh, sorry. I’ll move this post to Dev community.

6

Its working again.

Can you confirm?