Hello, Everyone!
Homepage isn’t working and shows error as below.
Currently it seems like showing on only homepage.
I tried to fix it by myself researching online but never worked.
Can you share the URL to your shop?
Hi MOISCHKOWITZ
https://thejewelleryroom.com/
Please try to open it on Chromn incognito.
Hi, @ironpro .
Thank you for reaching out and sharing your question and website URL.
I navigated to your website on both a desktop device and an iOS mobile device using Google Chrome and Safari browser. Your website loaded for me for a few seconds and then displayed the same error message you’re seeing on your end.
Earlier today, Shopify experienced some downtime where merchants reported that 500 errors were being generated when trying to access or view storefronts. This issue has since been resolved by our developers.
I’d like our support team to take a closer look at your admin and account settings. Could you head over to our Shopify Help Center to create a support request? From there, you can log in to your store and follow the prompts to view the available support options.
Hi Victoria!
Thank you for advice and I already contacted Shopify support.
I am waiting for their response here.
No problem, @ironpro .
Thanks for letting us know. If you have any non-account-specific questions feel free to share them here.