How can I cancel

want to cancel my account

Hello there @Lillouis1028 if you are looking for how to deactivate your store, then you should follow the process in this link here https://help.shopify.com/en/manual/your-account/pause-deactivate-store

Yes I want to cancel

Hi Lillouis!

You can deactivate your store by first cancelling your subscription and then deactivating it.

For deactivating your account, you can check Shopify’s video tutorial: https://youtu.be/tRaS6gHOxIA

If your store is on Shopify Plus, you can contact Shopify’s customer support to deactivate it.