Hello, We have connected multiple stores to our stripe account, and it’s tough for us to identify each payment. We exported all payments, but we can’t find the order number. How can we see the order number in our payments report? Shopify shows orders like this #1001, #1002, but stripe shows orders like this: c20504176790373.1
Hi @Originaldiag ,
Tiia here from Better Reports support team.
I believe our app Better Reports can help with your Stripe reporting. Firstly, we can customize your Stripe reports to include the order number and we can consolidate data from multiple Stripe accounts!
Our app provides detailed reporting of all of your Stripe data including balance transactions, invoices, charges, customers, payout, and more.
Common use cases include:
- Reconcile payout with individual balance transactions
- Weekly / Monthly detailed and summary of transactions
- Charge by outcome, payment method and decline reasons
- Active, canceled, trialing and inactive subscriptions, by price, plan and product
- Customer list
- Disputes and their outcomes
- Break down of draft, open, unpaid and uncollectible invoices
- Issuing transactions by card and cardholders
- Radar review queue
- Consolidate data from multiple Stripe accounts
- Metadata fields
I encourage you to install Better Reports and start your free 14-day trial, and I’ll be happy to set this up for you.
What do you think?
the same problem, i installed the app but i did’t fount any shopify order id field to add or select
Good afternoon,
I have the same issue the person who logged the issue regarding mismatched order identifiers in Shopify vs Stripe. I also have the same issue for Shopify order payments collected via Amazon Pay.
Can you show me what report I would use to reconcile order payments?
Regards,
Sharon
You can use https://SpeakTextOnline.com which provides Shopify & Stripe tool that allows to get Shopify orders IDs in Stripe payments reports.
Plus this tool has exporting functionality in multiple formats such PDF, CSV, etc..
For any questions, feel free to contact at info@speaktextonline.com
Thanks,
Khaled