I want to migrate from WooCommerce to Shopify. I’ve already set up my site on Shopify, and now I need to transfer all my products from my WooCommerce store to Shopify. I’ve tried multiple apps, but none of them seem to be working. They all say, “we cannot fetch your products”. I’ve configured my WooCommerce REST API with the Matrixify app. Here is my website link is: swordskingdom.com
One more thing want to ask, matrixify allow only 10 products for free, is there any other app which allows unlimited products?
Can you help me figure out what might be causing this issue?
It is correct that the Matrixify offers a free demo plan which will allow you to Import/Export up to 10 items per file. It is a great way to test the app out and make sure it is exactly what you are looking for. If you need to Import more data though, you would need to upgrade to a paid plan. Here is more information on our pricing.
The last time this questions was asked in the community, the solution was to use this plugin: https://wordpress.org/plugins/w2s-migrate-woo-to-shopify/. It supports unlimited products and should make things easy for you. Alternatively, you can always work with a partner or Shopify Expert for a white-glove experience when migrating platforms.
It sounds like you’re encountering issues with your product migration from WooCommerce to Shopify using Matrixify, which could be caused by incorrect API configurations or app limitations. If you’re looking for a solution that allows you to migrate unlimited products, Cart2Cart is an excellent alternative, as it can transfer products, customer data, and other critical information from WooCommerce to Shopify without the product limitations. It may help to double-check your API settings and test the connection to ensure it’s functioning properly. Consider using Cart2Cart for a smoother, more efficient migration process.
Hey Fabio,
I get it—moving your store from WooCommerce (swordskingdom.com) to Shopify is a pain when Matrixify won’t grab your products. Let’s keep it real simple, figure out what’s wrong, and move all your stuff without that 10-product limit from Matrixify’s free plan.
Why It’s Not Working
You’ve got the API set up with Matrixify, but it’s still saying it can’t find your products. Here’s the quick stuff to check:
API Keys: Are they set to “Read” or “Read/Write”? Go to WooCommerce > Settings > Advanced > REST API, look at your key, and fix it if it’s only “Write.”
Site Blocked: Is your site off or locked by a security plugin? Try your site URL plus /wp-json/wc/v3/products in your browser with the key. No products? Trouble’s there.
Host Issues: Your web host might be stopping it. Call them or shut off security like Wordfence for a minute to test.
Typo: Check your API keys and URL in Matrixify. One slip, and it’s dead.
If it doesn’t work after that, hit up Matrixify’s support—they’re solid.
Easy Ways to Move Everything
You want all your products, not just 10. Here’s the simplest fixes:
Cart2Cart:
What: Moves your whole store—products included—for about $69, one-time.
How: Grab it from Shopify’s app store, plug in your WooCommerce API, pick products, and start it. Easy.
Why: Quick, no stress.
W2S Plugin (Free):
What: Free plugin, dumps all products into a CSV.
How: Put it on WooCommerce, add your Shopify API key, export the file, then upload it in Shopify at Products > Import.
Why: Free, all products.
Shopify CSV:
What: Free, you upload your product list.
How: Get the list from WooCommerce (Products > Export), tweak it if you have to, upload in Shopify (Products > Import).
Why: Free, no cap.
Pick One
Fast: Cart2Cart—costs a little but saves time.
Free: W2S plugin—a few steps but gets it all done.
Check your API with Matrixify one more time. If it doesn’t work, go with one of these. Need help with keys or the CSV? Shout—I’ll walk you through it!
If Matrixify can’t fetch products, check that your WooCommerce REST API keys have full read permissions and that the endpoint (/wp-json/wc/v2/products) is accessible. Make sure your site uses HTTPS and there are no plugin conflicts. For unlimited product migration, consider alternatives like WooCommerce Shopify Integration by Webkul, LitExtension, or Cart2Cart, which handle large stores. Always back up your store and test with a few products before migrating everything.
It sounds like the issue may not be with the migration apps themselves, but with the connection to your WooCommerce store.
If multiple apps are returning the same “cannot fetch your products” error, I’d check a few things first:
Make sure your WooCommerce REST API keys have Read/Write permissions.
Verify that the REST API endpoints are accessible (sometimes security plugins, firewalls, or Cloudflare can block external requests).
Confirm your permalink structure isn’t set to Plain, as that can cause REST API issues.
Test your REST API using a tool like Postman to make sure it’s returning your product data correctly.
As for free apps, most of them limit the number of products in their free plans. If you’re looking to migrate your entire store, you may need a paid solution.
At LitExtension, we help migrate WooCommerce stores to Shopify without relying on CSV files, and we also offer a free Demo Migration so you can test everything before running the full migration. If your store has custom data or API-related issues, our team can usually help identify the cause as well.
If you can share the exact REST API error (or whether you can access /wp-json/wc/v3/products), it’ll be easier to narrow down what’s preventing the apps from fetching your products.
The cannot fetch products error usually means your WooCommerce REST API is not set up correctly.
Quick fix, go to WordPress Settings, then Permalinks, select Post Name, and save. This fixes the API connection most of the time.
For free unlimited migration, skip the apps completely. Just export your products as a CSV from WooCommerce and import that CSV directly into Shopify. It is completely free, has no product limits, and is the most reliable method.