Lightspeed O-Series to Shopify Integration

Retail & Point of Sale
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1

Hi everyone,

We’re looking for advice or examples from anyone who’s integrated Lightspeed O-Series (POS) with Shopify, specifically to get line-by-line order data syncing into Shopify.

Here’s our setup:

  • Shopify – our main eCommerce platform

  • Winehub – manages wine club subscriptions

  • Klaviyo – CRM and email automation (linked to Shopify)

  • Lightspeed O-Series – our POS for our restaurant and cellar door

Unfortunately, Lightspeed O-Series doesn’t appear to have a native Shopify integration, and the available Lightspeed–Shopify connectors seem to only support Retail (R-Series), not O-Series. The challenge is that our POS needs for fine dining (split bills, table numbers, menu items, modifiers, etc.) are too advanced for Shopify POS, so using Shopify in-venue isn’t viable.

What we’re trying to achieve:
We want each sale processed in Lightspeed O-Series (in-venue POS) to feed into Shopify as a complete order, ideally line by line, including:

  • Product name / SKU / variant

  • Quantity

  • Price (incl. tax)

  • Discount or promo applied

  • Channel (e.g. Cellar Door, Restaurant, Takeaway)

  • Payment method (e.g. EFTPOS, cash, voucher)

  • Staff member / register ID (if possible)

  • Customer email or loyalty ID (where available)

This would allow Shopify to remain the single source of truth for customer purchase history, segmentation (via Klaviyo), and stock management for our online and offline channels.

We’ve looked into potential middleware options, but haven’t found a clear solution that supports O-Series → Shopify data transfer at this level of detail.

Has anyone managed to:

  1. Pull detailed order or transaction data out of Lightspeed O-Series via API?

  2. Push that into Shopify as native orders (not bulk CSV imports)?

  3. Maintain product or inventory mapping between the two?

Any insights, integration examples, or custom API workflows would be hugely appreciated.

Thanks in advance,

2

Hi @Maddiepearce

Lightspeed naming is confusing! So you know if the O-series was renamed K-series? K-series is definitely one of their restaurant POS and I’ve seen K-Series-> Shopify connectors before

Do you want to pull the entire Lightspeed transaction into Shopify, or just the products you also sell online? Asking because pulling all items from a customer’s meal into Shopify would mean you need to also maintain your menus, etc, in Shopify - which is a bigger job and more overhead!

Hope this helps!
David, Founder retailQ

3

Hi Maddie,

I’m looking for a similar solution, did you manage to get anywhere?

Cheers,
Matilda

4

Shopify staff note: The experiences store owners have shared here are the best place to start if you’re weighing Shopify and Lightspeed. When you want a structured list of features and migration setup, our Shopify vs Lightspeed comparison can help fill in the gaps.

5

What’s interesting here is that this feels less like a POS integration problem and more like a “single operational/customer record” problem across fragmented systems.

A lot of hospitality + retail hybrids seem to end up with:
one system for ecommerce,
another for venue operations,
another for loyalty/CRM,
and then manual reconciliation sitting in the middle.

The line-level detail you mentioned (modifiers, payment methods, staff IDs, channels, etc.) is probably the tricky part because restaurant-style operational data doesn’t map neatly into standard ecommerce order models.

Curious whether inventory synchronization or customer purchase history has been the bigger pain point operationally?