Hi, since around the middle of August order notes made by customers online sometimes show up on the dashboard and sometimes not. I have checked this myself and any test order placed by myself does NOT show any comments I have left. Does someone know how to fix this issue? Thank you. Susanne
Shopify got rid of checkout.liquid. Make sure your theme has been updated. Then go to Online Store-Themes-Customize and go to the cart page at the top, and make sure enable order notes is on. Or search for “notes” in the code editor and make sure “enable order notes” is “true”
How do I check that the theme has been updated? Thank you!
You can see if it’s a current version when you click the version number in Online Store. It’ll either say a newer version is available or It’ll say it’s the latest version.