Order routing rule

Payments + Shipping & Fulfilment
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1

Hi everyone,

I have a store with 2 stock location, one in City A, and one in City B. I would like this to happen:

  • City B stock fulfills only City B orders, ignoring all other locations
  • City A stock fulfills all locations, except City B orders.

I would like to know how to implement this into the Order Routing rule in Shopify, or is there any third-party application to solve this issue. Because sometimes a city is closer to City B, so Shopify automatically assign to the closest warehouse location (City B), this causes a lot of labor to manually change the fulfillment location.

Thank you in advance for all the replies!

2

If you aren’t able to configure the order routing rules to do what you want, people use Order Automator to do stuff like this.

You can create rules to tell it what to do.

For example, in your case you could do something like this:

  • IF shipping city is equal to City B THEN change location to Warehouse City B (or request fulfillment, fulfill, etc whatever action you want it to take)

  • IF shipping city is not equal to City B THEN change location to Warehouse City A

The app is also customizable so if you can’t find exactly what you’re looking for you can send a request through the app to get your rule(s) dialed in.