hi, so I just had an order that was placed using Shop pay installments and it is showing up in my orders tab but whenever I go to payouts, it pulls up the screen that says keep track of your payouts so I click view transactions when I click on view transactions, nothing shows up I’ve tried to put the different filters on to see if it will possibly show up and it hasn’t. then I’ve tried to go to settings and figure out how to work my Shopify balance whenever I go to the app to view my Shopify balance it says 0 balance. I did connect my Shopify Balance mobile app to my personal bank But there is no balance for me to transfer over even though it is appearing in my orders. this order was placed yesterday at 8 AM and I saw on Google that it said it takes until 10 AM the next day to show up on your orders which it did but now I can’t figure out how to get that transferred to my bank account.
Hi @beyondbeautypmu !
Shopify automatically transfer your payouts on your connected bank account. If you go to your >finances >view transactions, you will be able to see the status of your payouts and as well as the scheduled date when your funds will be transferred to your bank account.