We would like to remove the express payment methods from the shopping cart and from the first step of the checkout. We still want customers to be able to pay with paypal. But not via the express option.
The express checkout is a real conversion killer in the European Union. Because visitors think that the express payment methods (paypal, apple pay and google pay) are the only payment methods we offer. While this is not the case.
There should be an option to turn this off. Seems like a very simple adjustment to me.
All custom options I find on this forum to remove the express checkout no longer work.
This is not possible anymore since the changes in the shopify 2.0 templates. Only way now is to turn off paypal and other accelerated checkouts like google, apple pay.
@Shopify_77 please fix this because the express checkout is a real conversion killer in countries like the Netherlands, Belgium etc.
I am writing to express my dissatisfaction with the Quick Payments Buttons in the checkout process on Shopify. As a user in the Netherlands, Belgium, and Germany, I have noticed that these buttons have an extremely negative impact on conversion rates for our sites.
It is frustrating to see that Shopify has not taken any action to address this issue promptly. It seems like such a simple fix, where a toggle button could easily turn the feature on or off. Yet, it is taking a long time for any updates or changes to be made.
As a loyal Shopify customer, I would like to see this issue resolved as soon as possible. I am hoping that Shopify can take immediate action to fix this problem and improve the user experience for all of us.
Quick fix at the checkout level is to disable Paypal, and google pay (apple pay is fine, it doesn’t pop as express checkout).
People don’t use it in Europe anyway and they can still autofill their credit card if they have google pay.
I agree that those payment methods are a big turn-off for European as customers have more local favourite payment methods and these make the shop look like a dropshipping American website.
Well over here in The Netherlands Paypal and creditcards lead to decreased revenue if you show that the only option (first). People just leave and won’t even click through to see that iDeal is there as well.
So disabling Paypall is the way to go over here, until Shopify fixes their stuff.
Now you can hide express checkout options on the checkout information page using the BeSure Checkout Rules app. This allows you to still continue to show them on the checkout payment page, while hiding them on the checkout information page. The only catch is it works mainly for new customers, for repeating customers with auto address fill, it will show them but usually for those customers checkout will skip the information page anyway and go directly to checkout shipping page, so it works out well.
Awesome to hear that you fixed this! Congrats on that.
Shopify just helped me activating the 1-page-checkout early acces, thanks again Shopify, so that should already help for us.
However still interested in how you found PayPal under the additional payment methods.
Disabling PayPal Express Checkout I did find, but not able to locate the way to add them again as additional payment method.
Are you using Shopify Payments or a service like Mollie?
Do you have numbers on how the app affects your conversion rate? Or how often have you received feedback from your customers that they miss the typical payment methods and that they don’t understand the express checkout? (for Europe)
We are a bit unsure what to do, we used to find the buttons annoying, but basically almost all online shops now look like this.
Is there a way to see how often Express Checkout was used?
