Shopify support not replying

My store was suspended and somehow my bank is closed in which payment used to be landed but no my payment is stuck with Shopify and i can change my bank account as my store js suspended i. From past 40 days i am in contact with Shopify team but all they have to say is that it is already escalated to direct team. I need help

@Umerhayyat You have already waited 40 days. I suggest aggressively escalating via social media and BBB and requesting a supervisor on live chat.

Can you provide their social media links thanks