When I change the variant of a product on my Shopify store, the image updates the first couple of times, but then it stops working. How can I fix this? Here’s the link to my website - Catpillar Doodle Roll
Hey @Reyan ,
That sounds like a JavaScript issue, possibly with how variant image switching is handled on your product page. If it works initially and then stops, it could be:
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Event listeners not reattaching after variant changes.
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JavaScript errors halting execution.
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Theme scripts or third-party apps conflicting after a few changes.
To properly help, I’ll need to take a look at your site. Can you send me the full link to your Catpillar Doodle Roll product page? (e.g., https://your-store.myshopify.com/products/catpillar-doodle-roll) — once I can inspect the live code, I can guide you to a fix quickly along with the password
Also, let me know:
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Which theme you’re using?
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If you’ve customized the variant selector or image gallery?
https://catpillar.co.uk/en/products/catpillar-doodle-roll
I’ve reviewed your site – Catpillar.co.uk – and I’d be happy to help! Please feel free to reach out to me with any specific requirements or updates you’d like to make. I’ll ensure everything is handled efficiently and to your satisfaction.
Thanks again, and I look forward to working with you!
Best regards,
Rajat
I’m unable to message you. Could you please share your WhatsApp number or another way to get in touch?
I’d be trying the theme creator first.
Below are some steps you can try
Cache Issues: Occasionally, browser caching can cause scripts to not refresh properly. Try clearing your cache and testing on an incognito window.
Update Theme Files: If you’re using an older version of your theme, consider checking if there’s an update available. Sometimes these issues are resolved in theme updates from Shopify or the theme developer.