[SOS] How To Add A Fixed Amount Of Tariffs

Accounting & Taxes
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1

Hi,

The ever changing tariffs has really left us with no choice but adding a tariff to every US order. But instead of passing on the entire duties to the customers, which might push the price to an insane level for small brands like us, we like to just add a flat rate duties of $15 to each order to maintain a competitive price and absorb any outstanding amount as revenue loss.

I have read through every docs available on Shopify but haven’t find any useful instruction. I also tried apps like Magical Fees & Tariffs, but it would require Shopify Plus subscription :person_pouting: to enable the location based fees as stores on other plans have no access to edit checkout :anxious_face_with_sweat:

Is there anyone having the same trouble? Could someone advise me on how to achieve the following:

  1. The price of all our current products remain unchanged to maintain the perceived price competitiveness
  2. While a flat rate duties of $15 is displayed and collected at checkout ( like the shipping fees ) to the actual increase of amount paid understandable, predictable and acceptable
  3. The $15 flat rate duties could not be discounted by any types of coupon or store credits.

Thank you

2

would love to know this too. These tariffs suck. Cants sustain business and store like this unless the consumer pays for some of it.

3

Yes, this is my exact question. I just chatted with tech support and they said I could edit my tax rate by overriding that but it would just look like the taxes went way up and I want it to be transparent that this is a different fee. They had no other solutions. I would think it would be pretty simple for Shopify to add a “custom fee” option that could be added to orders in either a perecentage or flat fee that could be labeled so customers can see this is a tariff fee. How can there be no answers to this?

4

@Jensennn totally understand the frustration … whether it is tariffs or other types of fees and surcharges, this type of setup is something I’ve seen so many deal with. :weary_face: At first, it took me a while to find something that actually worked.

I did want to mention that location-based fees on Magical Fees & Tariffs don’t actually require Shopify Plus. I think there was an older limitation that’s since changed? So if you tried it before and hit that wall, it might be worth another look.

But if it still doesn’t work for you, it looks like there are other apps now that also offer location-based fees for non-Plus stores.

I just took a quick look on the App Store. According to their listings, both VOL and Upcharge offer location-based fees for non-Plus stores too.

Between those two and the Magical app, I think one should be a fit for you.

@studiogiclee the tax rate override from support is one I’ve seen suggested a lot and it always bothers me. You’re right to push back. It’s non-transparent, it’ll confuse customers who see their taxes suddenly spike, and it creates a mess if you ever need to audit. The labeled separate fee approach is the right instinct. In my experience, an app is just the current workaround for what Shopify really should build natively.