I am receiving this “There was an issue processing your payment. Try again or use a different payment method” When I check out on my own store. My payment method is shopify payment.
My website: onestore.com.co
Hey @ONESTORE ,
Welcome to the Shopify Community. We appreciate you sharing your question here.
I understand you are running into issues at checkout after entering your credit card information and receiving an error message.
In order to thoroughly look into this for you, you’ll need to create a support request via the Shopify Help Center. The reason is, our team will need access to the abandoned checkout history/links and to view the order timeline. They can also help you confirm that your Shopify Payment method is set up correctly and that your store’s location and currency settings are correctly configured.
Through our community forums, we are unable to authenticate or provide account-specific information.
While I have you here, I had a good look around your store and wondered if you had ever thought about adding an About page? This will really personalize your business to your customers - it’s awesome for them to know who you are and what your company is about. It will also improve your conversion rate which is a big opportunity to grow your business! What do you think?
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Here is where you can go to learn more about conversion rates
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Here is where you can go to learn how to create an ‘About Us’ page
highlight/share your problem at shopify help center or e-mail them .they will definitely reply you back. Wait & if u have resolved your issue that’s good.
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